FDA Adverse Event Malfunction Summary report: N

CBK

MDR report key: 4912006 · Received July 10, 2015

Report

Report Number
8010042-2015-00297
Event Type
Malfunction
Date Received
July 10, 2015
Date of Event
June 18, 2015
Report Date
June 18, 2015
Manufacturer
MAQUET CRITICAL CARE AB
Product Code
CBK
PMA / PMN Number
K123149
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Additional Manufacturer Narrative · 1

FURTHER INFORMATION SURROUNDING THE EVENT HAS BEEN SOUGHT. A SUPPLEMENTAL MEDWATCH WILL BE SUBMITTED WHEN THE INVESTIGATION IS COMPLETED.

Additional Manufacturer Narrative · 1

THE INVESTIGATION OF THE COMPLAINT HAS BEEN COMPLETED. NO PART WAS RETURNED AND NO DEVICE LOGS WERE RECEIVED DESPITE SEVERAL REMINDERS. OUR FIELD SERVICE ENGINEER WAS DISPATCHED TO THE HOSPITAL FACILITY TO TROUBLESHOOT THE DEVICE. HE CONFIRMED THE REPORTED ISSUE WITH A TECHNICAL ERROR CODE INDICATING DISABLED VALVES AND STOP OF VENTILATION. HE REPLACED THE DEFECTIVE CONTROL PRINTED CIRCUIT (PC) BOARD ACCORDING TO THE RECOMMENDATION IN THE SERVICE MANUAL, SUCCESSFULLY RAN A PRE-USE CHECK AND RETURNED THE VENTILATOR BACK TO SERVICE. IF THE UNDERLYING DEFECT RESULTING IN DISABLED VALVES OCCURS DURING VENTILATION, VENTILATION WILL STOP AND THE USER WILL BE NOTIFIED TO THE USER BY A GENERATED HIGH PRIORITY ALARM AND THE CORRESPONDING TECHNICAL ERROR CODE. IF THE FAILURE APPEARS DURING STARTUP, THE TECHNICAL ERROR CODE FOR DISABLED VENTILATION WILL BE GENERATED AND VENTILATION CANNOT BE STARTED. THE CONCLUSION IN THIS METER IS THAT THE REPORTED ISSUE WAS CAUSED BY A DEFECTIVE CONTROL PC BOARD. THE CAUSE OF THE DEFECTIVE CONTROL PC BOARD COULD NOT BE DETERMINED SINCE NO PARTS WERE RETURNED AND NO DEVICE LOGS WERE RECEIVED.

Description of Event or Problem · 1

IT WAS REPORTED THAT WHILE A VENTILATOR WAS CONNECTED TO A PATIENT, IT GENERATED A TECHNICAL ERROR CODE INDICATING DISABLED VALVES. THE VENTILATOR WAS REPLACED WITH ANOTHER ONE. THERE WAS NO PATIENT HARM. (B)(4).

Description of Event or Problem · 1

(B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
448916 CBK SERVO-I CBK MAQUET CRITICAL CARE AB

Patients

Seq Age Sex Outcome Treatment
1