FDA Adverse Event Injury Summary report: N

ACCESS 2 IMMUNOASSAY SYSTEM

MDR report key: 4911588 · Received July 14, 2015

Report

Report Number
2122870-2015-00420
Event Type
Injury
Date Received
July 14, 2015
Date of Event
June 27, 2015
Report Date
June 27, 2015
Manufacturer
BECKMAN COULTER
Product Code
JJE
PMA / PMN Number
K922823/A007
Removal / Correction Number
NA
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WV, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER PROVIDED THE PATIENT DEMOGRAPHIC OF ONE (1) (B)(6) PATIENT; HOWEVER, IT IS UNKNOWN IF THIS IS THE PATIENT WHO EXPERIENCED THE ADVERSE EVENT. PATIENT DEMOGRAPHICS OF DATE OF BIRTH, SEX AND WEIGHT WERE NOT PROVIDED BY THE CUSTOMER. PATIENT DEMOGRAPHICS OF AGE, DATE OF BIRTH, SEX AND WEIGHT WERE NOT PROVIDED BY THE CUSTOMER FOR THE REMAINING PATIENTS. A BECKMAN COULTER (BEC) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO ASSESS INSTRUMENT PERFORMANCE. WHILE ON SITE, THE FSE VERIFIED INSTRUMENT ALIGNMENTS, TEMPERATURES AND ULTRASONICS OPERATION AND NOTED NO ISSUES. THE FSE DID NOTE A LARGE AMOUNT OF BUBBLES AND FOAM IN THE WASH PUMP CHAMBER DURING A PRIME. THE FSE THEN REPLACED THE ROTOR AND STATOR DUE TO A POOR FIT BETWEEN THE SHAFT AND THE ROTOR HEAD. AFTER THE REPAIRS WERE COMPLETED, ALL VERIFICATION TESTING PASSED WITHIN PUBLISHED PERFORMANCE SPECIFICATIONS. IN CONCLUSION, THE CAUSE OF THE ELEVATED ACCESS ACCUTNI+3 RESULTS WAS DUE TO A HARDWARE MALFUNCTION OF THE WASHING SYSTEM. ALL MDRS ASSOCIATED WITH THIS REPORT: 2122870-2015-00420; 2122870-2015-00421; 2122870-2015-00422.

Description of Event or Problem · 1

THE CUSTOMER REPORTED ISSUES WITH ELEVATED TROPONIN I (ACCESS ACCUTNI+3) RESULTS INVOLVING THE ACCESS 2 IMMUNOASSAY SYSTEM SERIAL NUMBER (B)(4) FOR AN UNKNOWN NUMBER OF PATIENTS. ATTEMPTS WERE MADE TO CLARIFY THE CUSTOMER PROVIDED INFORMATION; HOWEVER, AT THE TIME OF THIS REPORT, THE CUSTOMER HAS NOT PROVIDED ANY ADDITIONAL INFORMATION SPECIFIC TO THE DATE OF THE EVENT, THE NUMBER OF PATIENTS INVOLVED, THE SPECIFIC ACCESS ACCUTNI+3 RESULTS OF THE PATIENTS INVOLVED AND THE PATIENTS TO WHICH A CHANGE OR IMPACT TO PATIENT TREATMENT OCCURRED. AT LEAST TWO (2) ELEVATED RESULTS WERE REPORTED OUTSIDE OF THE LABORATORY. INFORMATION COMMUNICATED FROM THE CUSTOMER ON (B)(6) 2015 CONFIRMS THERE WAS CHANGE OR IMPACT TO PATIENT CARE OR TREATMENT WHICH OCCURRED IN ASSOCIATION WITH THE ELEVATED ACCESS ACCUTNI+3 RESULTS, AS TWO (2) OF THE PATIENTS WERE TREATED AND THEN TRANSFERRED TO AN ALTERNATE LOCATION. ONE OF THESE PATIENTS WAS RELEASED FROM THE ALTERNATE LOCATION, AND THE OTHER WAS ADMITTED TO THE ALTERNATE LOCATION FOR OTHER REASONS. NO ADDITIONAL INFORMATION REGARDING HOW THE PATIENTS WERE TREATED WAS PROVIDED BY THE CUSTOMER. THIS REPORT ADDRESSES THE ADVERSE EVENT OF TREATMENT AND TRANSFER TO AN ALTERNATE LOCATION FOR ONE (1) PATIENT. MDR 2122870-2015-00421 ADDRESSES THE ADVERSE EVENT OF TREATMENT AND TRANSFER TO AN ALTERNATE LOCATION FOR A SECOND PATIENT. MDR 2122870-2015-00422 ADDRESSES AN UNKNOWN NUMBER OF PATIENTS WHICH DID NOT EXPERIENCE A CHANGE OR IMPACT TO PATIENT CARE OR TREATMENT WHICH OCCURRED IN ASSOCIATION WITH THE ELEVATED ACCESS ACCUTNI+3 RESULTS. QUALITY CONTROL (QC) AND SYSTEM CHECK PARAMETERS WERE PERFORMING WITHIN ASSAY AND INSTRUMENT SPECIFICATIONS AT THE TIME OF THE EVENT. INFORMATION REGARDING THE COLLECTION AND CENTRIFUGATION OF THE SAMPLES WAS NOT PROVIDED BY THE CUSTOMER. NO ISSUES WITH SAMPLE INTEGRITY WERE NOTED BY THE CUSTOMER. A BECKMAN COULTER (BEC) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO ASSESS INSTRUMENT PERFORMANCE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
454978 ACCESS 2 IMMUNOASSAY SYSTEM ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE BECKMAN COULTER NA

Patients

Seq Age Sex Outcome Treatment
1 Hospitalization| O