FDA Adverse Event Malfunction Summary report: N

TRUERESULT

MDR report key: 4908461 · Received July 9, 2015

Report

Report Number
1052693-2015-01091
Event Type
Malfunction
Date Received
July 9, 2015
Date of Event
June 13, 2015
Report Date
December 14, 2015
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K080641
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION USER HAS HIGH GLUCOSE VALUE. INVESTIGATION COMPLETED AND PRODUCT EVALUATED WITH NO DEFECTS FOUND.

Additional Manufacturer Narrative · 1

(B)(4) . PRODUCT RETURNED ON (B)(6) 2015, BUT EVALUATION IN-PROCESS.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF HI BLOOD GLUCOSE RESULTS. EXPECTED FASTING BLOOD GLUCOSE TEST RESULT RANGE IS 250 TO 300 MG/DL. TESTING PERFORMED THREE TIMES DAILY. CUSTOMER FEELS WELL AND OBSERVED NO SYMPTOMS. MEDICAL INTERVENTION IS NOT REQUIRED AT THE TIME OF THE CALL ON (B)(6) 2015. CURRENTLY TAKING INSULIN TO MANAGE DIABETES. BACK TO BACK BLOOD TEST PERFORMED NON-FASTING DURING CALL ON (B)(6) 2015 PRODUCED RESULTS OF HI AND 509 MG/DL. VERIFIED STORAGE OF PRODUCT IS WITHIN INSTRUCTED SPECIFICATION. TEST STRIP LOT MANUFACTURER'S EXPIRATION DATE IS 05/31/2017 AND OPEN VIAL DATE IS (B)(6) 2015. RECALL TEST RESULTS PERFORMED NON-FASTING FROM METER MEMORY: 1:HI ON (B)(6) 2015 03:30PM; 2:509MG/DL ON (B)(6) 2015 03:40PM. ADVERSE EVENT NOT REPORTED.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF HI BLOOD GLUCOSE RESULTS. EXPECTED FASTING BLOOD GLUCOSE TEST RESULT RANGE IS 250 TO 300 MG/DL. TESTING PERFORMED THREE TIMES DAILY. CUSTOMER FEELS WELL AND OBSERVED NO SYMPTOMS. MEDICAL INTERVENTION IS NOT REQUIRED AT THE TIME OF THE CALL ON (B)(6) 2015. CURRENTLY TAKING INSULIN TO MANAGE DIABETES. BACK TO BACK BLOOD TEST PERFORMED NON-FASTING DURING CALL ON (B)(6) 2015 PRODUCED RESULTS OF HI AND 509 MG/DL. VERIFIED STORAGE OF PRODUCT IS WITHIN INSTRUCTED SPECIFICATION. TEST STRIP LOT MANUFACTURER'S EXPIRATION DATE IS 05/31/2017 AND OPEN VIAL DATE IS (B)(6) 2015. RECALL TEST RESULTS PERFORMED NON-FASTING FROM METER MEMORY: HIGH, (B)(6) 2015, 03:30PM; 509MG/DL, (B)(6) 2015, 03:40PM. ADVERSE EVENT NOT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
445461 TRUERESULT BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. TRUERESULT PS2317

Patients

Seq Age Sex Outcome Treatment
1 0 YR