FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4904051 · Received July 9, 2015

Report

Report Number
3004209178-2015-72972
Event Type
Malfunction
Date Received
July 9, 2015
Date of Event
June 20, 2015
Report Date
June 20, 2015
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AR
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

NO BUTTON ERROR ALARM. INTERMITTENT BUTTON RESPONSE DUE TO MOISTURE DAMAGE KEYPAD TRACE. MINOR SCRATCHED LCD WINDOW, CRACKED CASE NEAR DISPLAY WINDOW CORNERS, BATTERY TUBE THREADS CRACKED, AND CRACKED RESERVOIR TUBE LIP. NO FROZEN DISPLAY.

Description of Event or Problem · 1

THE CUSTOMER REPORTED VIA PHONE CALL THAT THE INSULIN PUMP ALARMED BUTTON ERROR. THE CUSTOMER WAS ENTERING HER BLOOD GLUCOSE ON THE INSULIN PUMP WHEN THE SCREEN FROZE. SHE CHANGED THE BATTERY AND THE INSULIN PUMP COUNTED DOWN. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 100 MG/DL. CUSTOMER WAS ADVISED TO DISCONTINUE USE OF THE DEVICE AND REVERT TO A BACKUP PLAN. THE CUSTOMER WAS ADVISED THAT THE DEVICE WOULD BE REPLACED AND AGREED TO RETURN THE PRODUCT FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
445121 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-551NAP

Patients

Seq Age Sex Outcome Treatment
1 26 YR