FDA Adverse Event Malfunction Summary report: N

DEXCOM G4 PLATINUM CONTINUOUS MONITORING SYSTEM DEXCOM SHARE SYSTEM

MDR report key: 4903491 · Received July 9, 2015

Report

Report Number
3004753838-2015-23080
Event Type
Malfunction
Date Received
July 9, 2015
Date of Event
June 15, 2015
Report Date
June 15, 2015
Manufacturer
DEXCOM, INC.
Product Code
MDS
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE COMPLAINT DEVICE WAS NOT RETURNED FOR EVALUATION AND DATA WAS NOT PROVIDED; THEREFORE, THE REPORTED COMPLAINT OF HARDWARE ERROR CANNOT BE CONFIRMED. IT WAS REPORTED THAT A PEDIATRIC PATIENT WAS USING A RECEIVER APPROVED ONLY FOR ADULTS. IT SHOULD BE NOTED THAT THE DEXCOM G4® PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM STATES: THE DEXCOM G4 SYSTEM IS NOT APPROVED FOR USE IN CHILDREN OR ADOLESCENTS, PREGNANT WOMEN OR PERSONS ON DIALYSIS. HOWEVER, A ROOT CAUSE FOR THE REPORTED HARDWARE ERROR CANNOT BE DETERMINED.

Description of Event or Problem · 1

PATIENT'S FATHER CONTACTED DEXCOM TECHNICAL SUPPORT ON (B)(6) 2015 AND CLAIMED THAT ON (B)(6) 2015 THE PATIENT EXPERIENCED A HARDWARE FAILURE. PEDIATRIC PATIENT WAS USING ADULT RECEIVER. THE PATIENT'S FATHER DID NOT REPORT ANY INJURY OR MEDICAL INTERVENTION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
447004 DEXCOM G4 PLATINUM CONTINUOUS MONITORING SYSTEM DEXCOM SHARE SYSTEM MDS MDS DEXCOM, INC. MT22495-PNK 5198510

Patients

Seq Age Sex Outcome Treatment
1 11 YR