DEXCOM G4 PLATINUM CONTINUOUS MONITORING SYSTEM DEXCOM SHARE SYSTEM
Report
- Report Number
- 3004753838-2015-23080
- Event Type
- Malfunction
- Date Received
- July 9, 2015
- Date of Event
- June 15, 2015
- Report Date
- June 15, 2015
- Manufacturer
- DEXCOM, INC.
- Product Code
- MDS
- PMA / PMN Number
- P120005
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- OH, US
- Reporter Occupation
- OTHER
Narratives
(B)(4). THE COMPLAINT DEVICE WAS NOT RETURNED FOR EVALUATION AND DATA WAS NOT PROVIDED; THEREFORE, THE REPORTED COMPLAINT OF HARDWARE ERROR CANNOT BE CONFIRMED. IT WAS REPORTED THAT A PEDIATRIC PATIENT WAS USING A RECEIVER APPROVED ONLY FOR ADULTS. IT SHOULD BE NOTED THAT THE DEXCOM G4® PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM STATES: THE DEXCOM G4 SYSTEM IS NOT APPROVED FOR USE IN CHILDREN OR ADOLESCENTS, PREGNANT WOMEN OR PERSONS ON DIALYSIS. HOWEVER, A ROOT CAUSE FOR THE REPORTED HARDWARE ERROR CANNOT BE DETERMINED.
PATIENT'S FATHER CONTACTED DEXCOM TECHNICAL SUPPORT ON (B)(6) 2015 AND CLAIMED THAT ON (B)(6) 2015 THE PATIENT EXPERIENCED A HARDWARE FAILURE. PEDIATRIC PATIENT WAS USING ADULT RECEIVER. THE PATIENT'S FATHER DID NOT REPORT ANY INJURY OR MEDICAL INTERVENTION.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 447004 | DEXCOM G4 PLATINUM CONTINUOUS MONITORING SYSTEM DEXCOM SHARE SYSTEM | MDS | MDS | DEXCOM, INC. | MT22495-PNK | 5198510 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 11 YR |