FDA Adverse Event Malfunction Summary report: N

VITROS IMMUNODIAGNOSTICS PRODUCTS ANTI-HCV REAGENT PACK

MDR report key: 4898784 · Received July 8, 2015

Report

Report Number
3007111389-2015-00198
Event Type
Malfunction
Date Received
July 8, 2015
Date of Event
May 30, 2015
Report Date
July 8, 2015
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
MZO
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION DETERMINED THAT DISCORDANT (B)(6) RESULTS WERE OBTAINED FROM A SINGLE PATIENT SAMPLE WHEN TESTED WITH VITROS AHCV REAGENT ON A VITROS 3600 IMMUNODIAGNOSTIC SYSTEM COMPARED TO REACTIVE RESULTS FROM NON-VITROS METHODS. ROOT CAUSE FOR THE UNEXPECTED REPRODUCIBLE (B)(6) VITROS AHCV RESULTS COULD NOT BE DETERMINED; HOWEVER, THE POSSIBILITY THAT AN UNKNOWN SAMPLE INTERFERENT, AN UNEXPECTED VITROS AHCV REAGENT PERFORMANCE OR INAPPROPRIATE PRE-ANALYTICAL SAMPLE PROCESSING HAD CONTRIBUTED TO THE RESULTS COULD NOT BE RULED OUT.

Description of Event or Problem · 1

A CUSTOMER OBTAINED DISCORDANT, REPRODUCIBLE, (B)(6) RESULTS FROM A SINGLE PATIENT SAMPLE WHEN TESTED WITH VITROS AHCV REAGENT ON A VITROS 3600 IMMUNODIAGNOSTIC SYSTEM COMPARED TO REACTIVE RESULTS FROM NON-VITROS METHODS. PATIENT SAMPLE RESULTS: 0.06, 0.07 S/C VS EXPECTED >=1.00 S/C BIASED RESULTS OF THE MAGNITUDE AND DIRECTION OBSERVED COULD LEAD TO INAPPROPRIATE PHYSICIAN ACTION. THE (B)(6) RESULTS WERE REPORTED OUTSIDE OF THE LABORATORY AND A CORRECTED REPORT WAS LATER ISSUED. THERE WAS NO ALLEGATION OF PATIENT HARM AS A RESULT OF THIS EVENT. (B)(4)

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
443726 VITROS IMMUNODIAGNOSTICS PRODUCTS ANTI-HCV REAGENT PACK IN-VITRO DIAGNOSTIC MZO ORTHO-CLINICAL DIAGNOSTICS 3590

Patients

Seq Age Sex Outcome Treatment
1