TRUETRACK
Report
- Report Number
- 1052693-2015-01059
- Event Type
- Malfunction
- Date Received
- July 1, 2015
- Date of Event
- June 9, 2015
- Report Date
- July 1, 2015
- Manufacturer
- NIPRO DIAGNOSTICS, INC.
- Product Code
- CGA
- PMA / PMN Number
- K032657
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IL, US
- Reporter Occupation
- OTHER
Narratives
(B)(4). PRODUCT RETURNED FOR EVALUATION: NO DEFECT FOUND. MOST LIKELY UNDERLYING ROOT CAUSE: USER HAD AN INACCURATE REFERENCE.
CONSUMER COMPLAINT OF HIGH BLOOD GLUCOSE RESULTS. EXPECTED FASTING BLOOD GLUCOSE TEST RESULT RANGE IS 130 TO 145 MG/DL. TESTING PERFORMED TWICE DAILY; MORNING AND NIGHT. CUSTOMER FEELS WELL AND OBSERVED NO SYMPTOMS. MEDICAL INTERVENTION IS NOT REQUIRED AT THE TIME OF THE CALL ON (B)(6) 2015. BACK TO BACK BLOOD TEST DECLINED AT TIME OF CALL ON (B)(6) 2015. CURRENTLY TAKING INSULIN TO MANAGE DIABETES. VERIFIED STORAGE OF PRODUCT IS WITHIN INSTRUCTED SPECIFICATION SINCE THEY ARE KEPT IN LIVING ROOM. TEST STRIP LOT MANUFACTURER'S EXPIRATION DATE IS 06/22/2017 AND OPEN VIAL DATE IS (B)(6) 2015. RECALL TEST RESULTS PERFORMED FROM METER MEMORY: 275MG/DL (B)(6) 2015 11:48AM FASTING:YES; 302MG/DL (B)(6) 2015 11:47AM FASTING:NO; 237MG/DL (B)(6) 2015 11:37AM FASTING:YES; 267MG/DL (B)(6) 2015 11:11AM FASTING:YES; 283MG/DL (B)(6) 2015 10:21AM FASTING:YES; ADVERSE EVENT NOT REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 429357 | TRUETRACK | BLOOD GLUCOSE SYSTEM | CGA | NIPRO DIAGNOSTICS, INC. | TRUETRACK | RS4581 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |