FDA Adverse Event Malfunction Summary report: N

TRUETRACK

MDR report key: 4894451 · Received July 1, 2015

Report

Report Number
1052693-2015-01059
Event Type
Malfunction
Date Received
July 1, 2015
Date of Event
June 9, 2015
Report Date
July 1, 2015
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
CGA
PMA / PMN Number
K032657
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). PRODUCT RETURNED FOR EVALUATION: NO DEFECT FOUND. MOST LIKELY UNDERLYING ROOT CAUSE: USER HAD AN INACCURATE REFERENCE.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF HIGH BLOOD GLUCOSE RESULTS. EXPECTED FASTING BLOOD GLUCOSE TEST RESULT RANGE IS 130 TO 145 MG/DL. TESTING PERFORMED TWICE DAILY; MORNING AND NIGHT. CUSTOMER FEELS WELL AND OBSERVED NO SYMPTOMS. MEDICAL INTERVENTION IS NOT REQUIRED AT THE TIME OF THE CALL ON (B)(6) 2015. BACK TO BACK BLOOD TEST DECLINED AT TIME OF CALL ON (B)(6) 2015. CURRENTLY TAKING INSULIN TO MANAGE DIABETES. VERIFIED STORAGE OF PRODUCT IS WITHIN INSTRUCTED SPECIFICATION SINCE THEY ARE KEPT IN LIVING ROOM. TEST STRIP LOT MANUFACTURER'S EXPIRATION DATE IS 06/22/2017 AND OPEN VIAL DATE IS (B)(6) 2015. RECALL TEST RESULTS PERFORMED FROM METER MEMORY: 275MG/DL (B)(6) 2015 11:48AM FASTING:YES; 302MG/DL (B)(6) 2015 11:47AM FASTING:NO; 237MG/DL (B)(6) 2015 11:37AM FASTING:YES; 267MG/DL (B)(6) 2015 11:11AM FASTING:YES; 283MG/DL (B)(6) 2015 10:21AM FASTING:YES; ADVERSE EVENT NOT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
429357 TRUETRACK BLOOD GLUCOSE SYSTEM CGA NIPRO DIAGNOSTICS, INC. TRUETRACK RS4581

Patients

Seq Age Sex Outcome Treatment
1