FDA Adverse Event Malfunction Summary report: N

TRUETRACK

MDR report key: 4894415 · Received July 1, 2015

Report

Report Number
1052693-2015-01026
Event Type
Malfunction
Date Received
July 1, 2015
Date of Event
June 5, 2015
Report Date
December 23, 2015
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K032657
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). PRODUCT NOT YET RETURNED.

Additional Manufacturer Narrative · 1

(B)(4). INVESTIGATION COMPLETED AND PRODUCT EVALUATED WITH NO DEFECTS FOUND. MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION: THE USER HAD AN INACCURATE REFERENCE.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF HIGH BLOOD RESULTS. CUSTOMER STATES THAT HE FEELS WELL AND REQUIRES NO MEDICAL ATTENTION. CUSTOMER'S EXPECTED BLOOD RESULTS ARE 75-100MG/DL FASTING. VERIFIED THE STRIPS EXPIRE 05/31/2016. CUSTOMER CONFIRMS THE STRIPS ARE STORED PROPERLY AND WERE FIRST OPENED (B)(6) 2015. CUSTOMER PERFORMED BACK TO BACK BLOOD TEST, 97MG/DL AND 98MG/DL FASTING. REVIEW METER MEMORY: 277MG/DL, (B)(6) 2015, 07:44:00 AM, FASTING: YES; 201MG/DL, (B)(6) 2015, 07:11:00 AM, FASTING: YES; 186MG/DL, (B)(6) 2015, 07:00:00 AM, FASTING: YES; 4:165MG/DL, (B)(6) 2015, 07:18:00 AM, FASTING: YES; 5:138MG/DL, (B)(6) 2015, 07:00:00 AM, FASTING: YES. NO ADVERSE EVENT REPORTED.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF HIGH BLOOD RESULTS. CUSTOMER STATES THAT HE FEELS WELL AND REQUIRES NO MEDICAL ATTENTION. CUSTOMER'S EXPECTED BLOOD RESULTS ARE 75-100MG/DL FASTING. VERIFIED THE STRIPS EXPIRE 05/31/2016. CUSTOMER CONFIRMS THE STRIPS ARE STORED PROPERLY AND WERE FIRST OPENED (B)(6) 2015. CUSTOMER PERFORMED BACK TO BACK BLOOD TEST, 97MG/DL AND 98MG/DL FASTING. REVIEWED METER MEMORY: 1:277MG/DL (B)(6) 2015 07:44:00 AM FASTING:YES. 2:201MG/DL (B)(6) 2015 07:11:00 AM FASTING:YES. 3:186MG/DL (B)(6) 2015 07:00:00 AM FASTING:YES. 4:165MG/DL (B)(6) 2015 07:18:00 AM FASTING:YES. 5:138MG/DL (B)(6) 2015 07:00:00 AM FASTING:YES. NO ADVERSE EVENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
429675 TRUETRACK BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. TRUETRACK RR4324

Patients

Seq Age Sex Outcome Treatment
1 0 YR