FDA Adverse Event Malfunction Summary report: N

ECARECOORDINATOR

MDR report key: 4894283 · Received July 2, 2015

Report

Report Number
1125873-2015-00012
Event Type
Malfunction
Date Received
July 2, 2015
Date of Event
June 6, 2015
Report Date
June 6, 2015
Manufacturer
VISICU, INC.
Product Code
DRG
PMA / PMN Number
K141706
Removal / Correction Number
1125873-2015-00012
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

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

Additional Manufacturer Narrative · 1

UPON FURTHER INVESTIGATION, IT WAS DETERMINED THAT THIS ISSUE MEETS THE REQUIREMENTS OF A REPORTABLE CORRECTION.

Description of Event or Problem · 1

(B)(4).

Description of Event or Problem · 1

PHILIPS VISICU RECEIVED A REPORT FROM A HEALTH SYSTEM USER THAT THE OUT OF BOUNDS WEIGHT FLAG DID NOT TRIGGER AS EXPECTED BY THE CLINICAL TEAM.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
431542 ECARECOORDINATOR ECARECOORDINATOR DRG VISICU, INC. 453564506091

Patients

Seq Age Sex Outcome Treatment
1