FDA Adverse Event Injury Summary report: N

530G INSULIN PUMP

MDR report key: 4891296 · Received July 6, 2015

Report

Report Number
3004209178-2015-71175
Event Type
Injury
Date Received
July 6, 2015
Date of Event
June 14, 2015
Report Date
June 15, 2015
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
NV
Reporter Occupation
PATIENT FAMILY MEMBER OR FRIEND

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP WAS RECEIVED WITH UNRESPONSIVE BUTTONS DUE TO CORRODED KEYPAD TRACES. THE UNIT WAS ALSO RECEIVED WITH A CRACKED CASE ON THE DISPLAY WINDOW CORNERS, CRACKED LIQUID CRYSTAL DISPLAY WINDOW, MINOR SCRATCHED LIQUID CRYSTAL DISPLAY WINDOW, CRACKED RESERVOIR TUBE LIP, AND CRACKED BATTERY TUBE THREADS.

Description of Event or Problem · 1

THE CUSTOMER'S MOTHER REPORTED VIA PHONE CALL THAT THE INSULIN PUMP HAD AN UNRESPONSIVE KEYPAD. SHE STATED THAT THE INSULIN PUMP HAD ALARMED LOW RESERVOIR AND THE CUSTOMER WAS CHANGING OUT THE INFUSION SET WHEN SHE OBSERVED THE ISSUE. THE CUSTOMER'S BLOOD GLUCOSE WAS 414 MG/DL. THE CUSTOMER STATED THAT SHE DID NOT FEEL WELL, ALTHOUGH SHE DID NOT SEEK MEDICAL ATTENTION AND TREATED WITH A BACK-UP PLAN. THE CUSTOMER DID NOT OBSERVE ANY SIGNIFICANT EVENTS LEADING TO THE KEYPAD ISSUES. THE CUSTOMER WAS ADVISED TO DISCONTINUE USE OF THE INSULIN PUMP AND REVERT TO A BACK-UP PLAN. THE CALLER WAS ADVISED TO REPLACE THE INSULIN PUMP AND AGREED TO RETURN THE DEVICE FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
435693 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAP

Patients

Seq Age Sex Outcome Treatment
1 13 YR Other