FDA Adverse Event Malfunction Summary report: N

TRUERESULT

MDR report key: 4874104 · Received June 25, 2015

Report

Report Number
1052693-2015-00975
Event Type
Malfunction
Date Received
June 25, 2015
Date of Event
May 30, 2015
Report Date
December 15, 2015
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K080641
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NJ, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

(B)(4). MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION USER'S TEST STRIP HAD POOR STORAGE. INVESTIGATION COMPLETED AND PRODUCT EVALUATED WITH NO DEFECTS FOUND. PRODUCT CODES: (CODE NO LONGER AVAILABLE).

Additional Manufacturer Narrative · 1

(B)(4). PRODUCT NOT YET RETURNED.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF ABOUT HIGH BLOOD RESULTS. CUSTOMER STATES THAT SHE FEELS WELL AND REQUIRES NO MEDICAL ATTENTION. CUSTOMER'S EXPECTED BLOOD RESULTS ARE 120-125MG/DL FASTING. VERIFIED THE STRIPS EXPIRE 11/30/2017. CUSTOMER CONFIRMS THE STRIPS ARE STORED ON THE KITCHEN TABLE AND THAT THE STRIPS WERE FIRST OPENED (B)(6) 2015. REVIEWED METER MEMORY: 227MG/DL, (B)(6) 2015 09:15:00 AM, FASTING: YES. 236MG/DL, (B)(6) 2015 08:30:00 AM, FASTING: YES. 176MG/DL, (B)(6) 2015 08:00:00 AM, FASTING: YES. 181MG/DL, (B)(6) 2015 09:30:00 AM, FASTING: YES. 172MG/DL, (B)(6) 2015 09:30:00 AM, FASTING: YES. NO ADVERSE EVENT REPORTED.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF ABOUT HIGH BLOOD RESULTS. CUSTOMER STATES THAT SHE FEELS WELL AND REQUIRES NO MEDICAL ATTENTION. CUSTOMER'S EXPECTED BLOOD RESULTS ARE 120-125MG/DL FASTING. VERIFIED THE STRIPS EXPIRE 11/30/2017. CUSTOMER CONFIRMS THE STRIPS ARE STORED ON THE KITCHEN TABLE AND THAT THE STRIPS WERE FIRST OPENED (B)(6) 2015. REVIEWED METER MEMORY: 1:227MG/DL, (B)(6) 2015, 09:15:00 AM, FASTING: YES; 2:236MG/DL, (B)(6) 2015, 08:30:00 AM, FASTING: YES; 3:176MG/DL, (B)(6) 2015, 08:00:00 AM, FASTING: YES; 4:181MG/DL, (B)(6) 2015, 09:30:00 AM, FASTING: YES; 5:172MG/DL, (B)(6) 2015, 09:30:00 AM, FASTING: YES; NO ADVERSE EVENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
412298 TRUERESULT BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. TRUERESULT PR2175

Patients

Seq Age Sex Outcome Treatment
1 0 YR