FDA Adverse Event Malfunction Summary report: N

THINPREP 5000 PROCESSOR

MDR report key: 4873872 · Received June 25, 2015

Report

Report Number
1222780-2015-00116
Event Type
Malfunction
Date Received
June 25, 2015
Date of Event
January 1, 2015
Report Date
June 25, 2015
Manufacturer
HOLOGIC INC.
Product Code
MKQ
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

A CUSTOMER IN (B)(6) INITIALLY REPORTED THEIR THINPREP 5000 PROCESSOR FAILED TO READ THE BARCODE AND REQUESTED SERVICE FROM HOLOGIC INC. HOLOGIC DISPATCHED A FIELD SERVICE ENGINEER (FSE) TO INVESTIGATE THE INCIDENT. THE FSE DETERMINED THE INSTRUMENT MISMATCHED THE SLIDE AND VIAL ID. THERE WAS NO DELAY IN PATIENT DIAGNOSIS, NO MISDIAGNOSIS AND THE PATIENT WAS NOT RECALLED AS A RESULT OF THIS INCIDENT. THE SAMPLE WAS REPROCESSED WITH THE CORRECT SAMPLE IDENTIFIER ETCHED ON THE SLIDE. THIS IS CONSIDERED A REPORTABLE EVENT SINCE THE THINPREP 5000 PROCESSOR DID NOT PERFORM AS INTENDED AND THIS COULD POTENTIALLY LEAD TO A MISDIAGNOSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
410761 THINPREP 5000 PROCESSOR MKQ HOLOGIC INC.

Patients

Seq Age Sex Outcome Treatment
1 Other