FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4871472 · Received June 26, 2015

Report

Report Number
3004209178-2015-68945
Event Type
Malfunction
Date Received
June 26, 2015
Date of Event
June 6, 2015
Report Date
June 8, 2015
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MO
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Description of Event or Problem · 1

CUSTOMER REPORTED VIA PHONE, THE INSULIN PUMP GOT WET AS SHE WAS AT THE LAKE AND NOW THE DEVICE WAS NOT FUNCTIONING. SHE REMOVED THE BATTERY FROM THE DEVICE, REINSERTED IT, AND ANOMALY PERSISTED. CUSTOMER HAD HEARD A LOUD SQUALLING NOISE ON THE DEVICE, IT ALSO STARTED TO COUNT DOWN AND THEN IT BEEP LOUDLY. TROUBLESHOOTING FOR BLANK DISPLAY WAS PERFORMED. CUSTOMER DIDN'T RECALL HER BLOOD GLUCOSE LEVEL AT THE TIME OF ANOMALY BUT HAS BEEN HIGH. DAMAGE WAS LOCATED ON THE TOP RIGHT CORNER OF THE LCD. CUSTOMER WAS UNSURE HOW DAMAGE OCCURRED. THE DEVICE WASN'T DROPPED OR BUMPED. CUSTOMER WAS ADVISED TO DISCONTINUE USE OF THE DEVICE, REVERT TO BACK UP PLAN, AND THE DEVICE NEED TO BE REPLACED. SHE DECLINED RETURNING THE DEVICE FOR ANALYSIS. SHE ALSO STATED SHE HAD LOST THE BATTERY CAP.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
414662 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723LNAH

Patients

Seq Age Sex Outcome Treatment
1 20 YR