FDA Adverse Event Malfunction Summary report: N

640G INSULIN PUMP

MDR report key: 4871434 · Received June 26, 2015

Report

Report Number
3004209178-2015-69019
Event Type
Malfunction
Date Received
June 26, 2015
Date of Event
June 8, 2015
Report Date
June 8, 2015
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE. THE INSULIN PUMP INVOLVED IN THIS EVENT IS THE 640G INSULIN INFUSION PUMP, WHICH IS NOT MARKETED IN THE UNITED STATES. HOWEVER, THE DEVICE IS SIMILAR TO THE PARADIGM REAL-TIME INSULIN INFUSION PUMP, WHICH IS MARKETED IN THE UNITED STATES.

Description of Event or Problem · 1

THE CUSTOMER'S PARENT REPORTED VIA PHONE CALL THAT THE INSULIN PUMP ALARMED LOW BATTERY IN LESS THAN ONE WEEK AFTER THE BATTERY WAS CHANGED. A RED EXCLAMATION MARK APPEARED ON THE SCREEN AND NOTHING ELSE. THE INSULIN PUMP HAD A BLANK DISPLAY FOR LESS THAN A MINUTE. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 7.4 MMOL/L. THE DEVICE WAS NOT RETURNED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
414056 640G INSULIN PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-1711H

Patients

Seq Age Sex Outcome Treatment
1