FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4871426 · Received June 26, 2015

Report

Report Number
2032227-2015-20370
Event Type
Malfunction
Date Received
June 26, 2015
Date of Event
June 8, 2015
Report Date
June 8, 2015
Manufacturer
MEDTRONIC MINIMED
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Additional Manufacturer Narrative · 1

THE INSULIN PUMP WAS RECEIVED WITH CORRODED KEYPAD TRACES. HOWEVER, ALL OF THE BUTTONS ARE FUNCTIONING PROPERLY AND NO BUTTON ERROR ALARM DURING OUR TESTING. THE INSULIN PUMP HAS CRACKED BATTERY TUBE THREAD, CRACKED BELT CLIP SLOT, CRACKED RESERVOIR TUBE LIP, CRACKED CASE NEAR THE DISPLAY WINDOW CORNERS, CRACKED ON DISPLAY WINDOW AND STAINED END CAP STICKER NOTED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED VIA PHONE CALL THAT THE INSULIN PUMP ALARMED WITH A BUTTON ERROR. CUSTOMER'S BLOOD GLUCOSE WAS 165 MG/DL. NO SIGNIFICANT EVENTS LEADING TO THE ALARM WERE RECALLED. IT WAS ADVISED TO DISCONTINUE USE OF THE DEVICE AND REVERT TO A BACK-UP PLAN. IT WAS FURTHER ADVISED THAT THE DEVICE WOULD BE REPLACED AND AGREED UPON THAT THE PRODUCT WOULD BE RETURNED FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
414020 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC MINIMED MMT-723RNAS

Patients

Seq Age Sex Outcome Treatment
1 51 YR