FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4870028 · Received June 25, 2015

Report

Report Number
3004209178-2015-68894
Event Type
Malfunction
Date Received
June 25, 2015
Date of Event
June 6, 2015
Report Date
June 8, 2015
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OK
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Additional Manufacturer Narrative · 1

THE INSULIN PUMP HAD A BLANK DISPLAY DUE TO MOISTURE DAMAGE TO THE ELECTRONICS ASSEMBLY. THE FUNCTIONAL TESTING COULD NOT BE PERFORMED DUE TO THE BLANK DISPLAY. NO MOISTURE DAMAGE WAS FOUND ON THE MOTOR, BATTERY TUBE OR VIBRATOR ASSEMBLY. THE INSULIN PUMP WAS RECEIVED WITH A CRACKED RESERVOIR TUBE LIP, CRACKED CASE AT THE DISPLAY WINDOW CORNER, MINOR SCRATCHES ON THE DISPLAY WINDOW AND A SCRATCHED RESERVOIR TUBE WINDOW.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT THEY HAVE WATER UNDER THE LCD SCREEN AND THE BUTTONS OF THE INSULIN PUMP ARE NOT WORKING. THE BLOOD GLUCOSE READING IS UNKNOWN. THE INSULIN PUMP WILL BE REPLACED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
411648 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAS

Patients

Seq Age Sex Outcome Treatment
1 22 YR