FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4864350 · Received June 23, 2015

Report

Report Number
3004209178-2015-68252
Event Type
Malfunction
Date Received
June 23, 2015
Date of Event
June 5, 2015
Report Date
June 5, 2015
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AZ
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED VIA PHONE CALL THAT THE INSULIN PUMP HAD MULTIPLE MOTOR ERROR ALARMS AND NO DELIVERY ALARMS. CUSTOMER REPORTED THAT THE MOTOR ERROR ALARMS OCCURRED DURING BOLUS. BLOOD GLUCOSE LEVEL AT THE TIME OF THE INCIDENT WAS OVER 200 MG/DL. THE CUSTOMER REPORTED THAT SHE REWOUND THE INSULIN PUMP, THEN RECEIVED A NO DELIVERY ALARM FOLLOWED BY A MOTOR ERROR ALARM. CUSTOMER STATED THAT THIS HAPPENED TWICE. DURING TROUBLESHOOTING, THE CUSTOMER WAS UNABLE TO REWIND THE INSULIN PUMP. THE CUSTOMER WAS ADVISED THAT THE INSULIN PUMP WOULD BE REPLACED AND AGREED TO RETURN THE DEVICE FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
406014 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723LNAB

Patients

Seq Age Sex Outcome Treatment
1 20 YR