FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4862642 · Received June 23, 2015

Report

Report Number
3004209178-2015-67808
Event Type
Malfunction
Date Received
June 23, 2015
Date of Event
December 10, 2014
Report Date
June 4, 2015
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP PASSED THE REWIND, BASIC OCCLUSION, PRIME, AND DISPLACEMENT TEST. THE DEVICE WAS RECEIVED STUCK IN THE MOTOR ERROR ALARM LOOP DURING BOLUS DELIVERY. THE MOTOR WAS TESTED OUTSIDE OF THE DEVICE AND IT PASSED. THE MOTOR MAY HAVE HAD AN INTERMITTENT FAILURE RESPONDED THAT WASN'T DETECTED DURING TESTING. THE DEVICE HAD CRACKED CASE AT THE DISPLAY WINDOW CORNERS, CRACKED RESERVOIR TUBE LIP, MINOR SCRATCHES ON THE LCD WINDOW, CRACKED LCD WINDOW, SCRATCHED RESERVOIR TUBE WINDOW, AND CRACKED BATTERY TUBE THREADS.

Description of Event or Problem · 1

CUSTOMER REPORTED VIA PHONE, THE INSULIN PUMP HAD ALARMED MOTOR ERROR BUT HE HAS TAKEN CARE OF THE ISSUES. CUSTOMER' BLOOD GLUCOSE WAS 260 MG/DL, TREATED WITH MANUAL INJECTION. CUSTOMER DOESN'T RECALL ANY SIGNIFICANT EVENTS WHICH MAY HAVE CAUSED THE DEVICE TO ALARM. THE DEVICE WAS NOT EXPOSED TO AN MRI AND CUSTOMER WAS ABLE TO COMPLETE THE REWIND PROCESS. CUSTOMER WAS ADVISED TO DISCONTINUE USE OF THE DEVICE, REVERT TO BACK UP PLAN, AND THE DEVICE NEED TO BE REPLACED. HE AGREED TO RETURN THE DEVICE FOR ANALYSIS. CUSTOMER STATED HE HAD A MOTOR FAILURE 30 AND HE WOKE UP WITH HIGH BLOOD GLUCOSE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
407368 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723LNAB

Patients

Seq Age Sex Outcome Treatment
1 78 YR