FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 4862340 · Received June 23, 2015

Report

Report Number
2032227-2015-19859
Event Type
Malfunction
Date Received
June 23, 2015
Date of Event
December 4, 2014
Report Date
December 4, 2014
Manufacturer
MEDTRONIC MINIMED
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
KY
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

UNABLE TO PRIME DURING PRIME/A33 TEST AND MOTOR ERROR ALARM DURING BASIC OCCLUSION TEST DUE TO FAULTY FORCE SENSOR RESISTOR. MOTOR PASSED MOTOR TEST. UNABLE TO PERFORM OCCLUSION TEST, EXCESSIVE NO DELIVERY TEST, AND PRIME/DELIVERY TEST DUE TO MOTOR ERROR ALARM. UNIT RECEIVED WITH MINOR SCRATCHED DISPLAY WINDOW. UNIT RECEIVED WITH BROKEN BATTERY TUBE THREADS. UNIT RECEIVED WITH CRACKED RESERVOIR TUBE LIP.

Description of Event or Problem · 1

THE CUSTOMER REPORTED VIA PHONE CALL THAT THE INSULIN PUMP WAS CRACKED BETWEEN THE BATTERY COMPARTMENT AND THE RESERVOIR. THE CUSTOMER DID NOT RECALL HOW THE DAMAGE OCCURRED. BLOOD GLUCOSE LEVEL AT THE TIME OF THE INCIDENT WAS 300 MG/DL, WHICH THE CUSTOMER TREATED WITH A MANUAL INJECTION. THE CUSTOMER WAS UNABLE TO COMPLETE TROUBLESHOOTING AS HE DID NOT SEE WELL. THE CUSTOMER WAS ADVISED THAT THE INSULIN PUMP WOULD BE REPLACED AND AGREED TO RETURN THE DEVICE FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
405708 PARADIGM REAL-TIME INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC MINIMED MMT-522LNAS

Patients

Seq Age Sex Outcome Treatment
1 62 YR