FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4860794 · Received June 22, 2015

Report

Report Number
2032227-2015-18995
Event Type
Malfunction
Date Received
June 22, 2015
Date of Event
May 9, 2015
Report Date
May 9, 2015
Manufacturer
MEDTRONIC MINIMED
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WV
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CLEARED DEVICE SETTINGS AND RESET ALARMS WERE NOTED. THE INSULIN PUMP WAS RECEIVED WITH MINOR SCRATCHES ON LCD WINDOW, CRACKED CASE AT DISPLAY WINDOW CORNERS AND CRACKED BATTERY TUBE THREADS.

Description of Event or Problem · 1

THE CUSTOMER'S PARENT CALLED AND REPORTED THE INSULIN PUMP INDICATED THE SYSTEM WAS RESET, AND ALL SETTINGS WERE COMPLETELY LOST. CUSTOMER'S BLOOD GLUCOSE WAS 202 MG/DL. THE BATTERY HAD BEEN CHANGED OUT, HOWEVER CUSTOMER STATED THEY DID NOT USE THE CLEAR SETTINGS FEATURE IN THE MENU. A RESET ALARM WAS IN THE HISTORY. IT WAS ADVISED THAT THE CUSTOMER DISCONTINUE USE OF THE DEVICE AND REVERT TO A BACK-UP PLAN. CUSTOMER WAS FURTHER ADVISED THE INSULIN PUMP WOULD BE REPLACED AND AGREED TO RETURN THE PRODUCT FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
403653 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC MINIMED MMT-523LNAL

Patients

Seq Age Sex Outcome Treatment
1 8 YR