FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4860752 · Received June 22, 2015

Report

Report Number
3004209178-2015-67788
Event Type
Malfunction
Date Received
June 22, 2015
Date of Event
June 3, 2015
Report Date
June 19, 2015
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP WAS RECEIVED WITH UNRESPONSIVE BUTTONS AND A BUTTON ERROR ALARM DUE TO CORRODED KEYPAD TRACES. THE UNIT HAD A CRACKED CASE AT THE DISPLAY WINDOW CORNER, CRACKED BATTERY TUBE THREADS AND A CRACKED RESERVOIR TUBE LIP.

Description of Event or Problem · 1

THE CUSTOMER REPORTED VIA PHONE CALL THAT THE INSULIN PUMP ALARMED BUTTON ERROR SUDDENLY. THE CUSTOMER'S BLOOD GLUCOSE WAS 155 MG/DL. THE CUSTOMER DID NOT OBSERVE ANY SIGNIFICANT EVENTS LEADING TO THE ALARM, STATING THAT THE INSULIN PUMP HAD NOT BEEN DROPPED OR EXPOSED TO ANY MOISTURE. THE CUSTOMER WAS ADVISED TO DISCONTINUE USE OF THE INSULIN PUMP AND REVERT TO A BACK-UP PLAN. THE CUSTOMER WAS ADVISED TO REPLACE THE INSULIN PUMP AND AGREED TO RETURN THE DEVICE FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
403987 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAP

Patients

Seq Age Sex Outcome Treatment
1 64 YR