FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4860693 · Received June 22, 2015

Report

Report Number
3004209178-2015-67781
Event Type
Malfunction
Date Received
June 22, 2015
Date of Event
June 3, 2015
Report Date
June 3, 2015
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WI
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

THE MOTHER REPORTED VIA PHONE CALL THAT THE CUSTOMER RECEIVED A MOTOR ERROR ALARM DURING A PRIME. CUSTOMER'S BLOOD GLUCOSE WAS 180 MG/DL. THE MOTHER COULD NOT RECALL ANY SIGNIFICANT EVENTS LEADING TO THE ALARM. THE MOTHER STATED THE ALARMED OCCURRED THREE TIMES AND THEN THE SETTINGS WERE ERASED FROM THE INSULIN PUMP. THE CUSTOMER WAS ADVISED TO DISCONNECT FROM THE INSULIN PUMP AND REVERT TO A BACK-UP PLAN. THE CUSTOMER WAS ADVISED THAT THE DEVICE WOULD BE REPLACED. CUSTOMER DECLINED TO RETURN THE PRODUCT FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
402985 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-551NAB

Patients

Seq Age Sex Outcome Treatment
1 17 YR