FDA Adverse Event Injury Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4854862 · Received June 18, 2015

Report

Report Number
3004209178-2015-66600
Event Type
Injury
Date Received
June 18, 2015
Date of Event
May 30, 2015
Report Date
May 30, 2015
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

A CUSTOMER REPORTED VIA PHONE CALL INDICATING THAT THEY EXPERIENCED HIGH BLOOD GLUCOSE OF 412 MG/DL. THE CUSTOMER DID NOT MENTION ANY DETAILS OF TREATMENT FOR THE HIGH BLOOD GLUCOSE. THE CUSTOMER WAS ADVISED TO REPLACE PLUNGER AND MANUALLY PUSH PLUNGER VERY SLOWLY, WHILE KEEPING THE RESERVOIR STRAIGHT, AND VERIFY INSULIN EXITS THE TUBING. THE CUSTOMER STATES THE INSULIN DID EXIT. CUSTOMER WAS ADVISED TO REWIND PUMP, REINSERT THE RESERVOIR INTO PUMP AND RUN MANUAL PRIME TO AT LEAST 5.0 UNITS. THE CUSTOMER HAD A MOTOR ERROR ALARM EARLIER, BUT THEIR INSULIN PUMP WORKED AS DESIGNED AFTER TROUBLESHOOTING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
396314 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-523NAB

Patients

Seq Age Sex Outcome Treatment
1 7 YR Other