FDA Adverse Event Malfunction Summary report: N

RESERVOIR 1.8ML

MDR report key: 4850793 · Received June 17, 2015

Report

Report Number
3004209178-2015-66096
Event Type
Malfunction
Date Received
June 17, 2015
Date of Event
May 22, 2015
Report Date
May 29, 2015
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
FRN
PMA / PMN Number
K001828
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

INSPECTED RESERVOIR, SNAP-CAP AND SEPTUM FOR ANOMALIES NONE WERE FOUND. PERFORMED OCCLUSION TEST PER SPECIFICATIONS, RESERVOIR FILLED AND CONNECTED TO NEW INFUSION SET. INSTALLED RESERVOIR AND CONNECTOR INTO INSULIN PUMP AND PERFORMED INFUSION SET. INSTALLED RESERVOIR AND CONNECTOR TO INSULIN PUMP AND PERFORMED CATHETER TIP. RESERVOIR NOT OCCLUDED.

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Description of Event or Problem · 1

THE CUSTOMER REPORTED VIA PHONE CALL THAT THE INSULIN PUMP HAD A NO DELIVERY ALARM DURING THE FILL TUBING PROCESS. THE CUSTOMER STATED THAT SHE PREVIOUSLY HAD TO ATTEMPT THIS PROCESS THREE TIMES IN ORDER FOR IT TO WORK. DURING TROUBLESHOOTING, THE INSULIN PUMP ALARMED NO DELIVERY DURING MANUAL PRIME AND THE CUSTOMER WAS UNABLE TO GET INSULIN TO EXIT THE TUBING. BLOOD GLUCOSE LEVEL WAS 96 MG/DL AT THE TIME OF THE CALL. THE CUSTOMER WAS ADVISED THAT THE RESERVOIR WOULD BE REPLACED AND AGREED TO RETURN THE PRODUCT FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
393055 RESERVOIR 1.8ML RESERVOIR FRN MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-326A HG04NBZ

Patients

Seq Age Sex Outcome Treatment
1 45 YR