FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4850757 · Received June 17, 2015

Report

Report Number
3004209178-2015-65705
Event Type
Malfunction
Date Received
June 17, 2015
Date of Event
December 19, 2014
Report Date
December 19, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

UNIT ALARMED MOTOR ERROR DURING BASIC OCCLUSION TEST DUE TO FAULTY BACK PRESSURE SENSOR. THE MOTOR WAS TESTED OUTSIDE THE DEVICE AND PASSED. PUMP RECEIVED WITH MINOR SCRATCHED LCD WINDOW, SCRATCHED RESERVOIR TUBE WINDOW AND CRACKED RESERVOIR TUBE LIP.

Description of Event or Problem · 1

THE CUSTOMER REPORTED VIA PHONE CALL THAT THE INSULIN PUMP HAD A MOTOR ERROR ALARM DURING THE FILL CANNULA STAGE. THE CUSTOMER REPORTED THAT THE INSULIN PUMP ALSO HAD A MOTOR POSITION ENCODER ERROR. CUSTOMER DID NOT RECALL ANY SIGNIFICANT EVENTS LEADING UP TO THE ERROR ALARM. BLOOD GLUCOSE LEVEL AT THE TIME OF THE INCIDENT WAS 179 MG/DL. THE CUSTOMER WAS ADVISED THAT THE INSULIN PUMP WOULD BE REPLACED AND AGREED TO RETURN THE DEVICE FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
394100 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-523LNAS

Patients

Seq Age Sex Outcome Treatment
1 57 YR