FDA Adverse Event Malfunction Summary report: N

YC-1800

MDR report key: 4844599 · Received June 11, 2015

Report

Report Number
3002807715-2015-00023
Event Type
Malfunction
Date Received
June 11, 2015
Date of Event
May 1, 2015
Report Date
May 15, 2015
Manufacturer
NIDEK CO., LTD.
Product Code
LXS
PMA / PMN Number
K893987
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE AFFECTED DEVICE WAS NOT RETURNED BACK TO NIDEK. NIDEK FIELD SVC ENGINEER (FSE) CONTACTED THE FACILITY AND PHONE SUPPORT WAS PROVIDED. THE ISSUE WAS RESOLVED OVER THE PHONE. FSE VERIFIED THE COMPLAINT OVER THE PHONE. FSE CONFIRMED WITH THE TECH THAT DURING INSTALLATION OF THE BINOCULARS TECH PULLED ON THE EYE PIECES WHICH RESULTED THE MISALIGNMENT OF THE EYE PIECES AND THE BINOCULARS AND THUS CAUSED THE AIMING OUT OF FOCUS. FSE INSTRUCTED TECH TO ALIGN THE EYEPIECES AND THE ISSUE WAS RESOLVED OVER THE PHONE. AT THIS TIME NO PT HAS BEEN AFFECTED AND HENCE NO PT INFO IS AVAILABLE. NIDEK CONSIDERS THIS FAILURE MODE A REPORTABLE EVENT AS THE DEVICE HAS MALFUNCTIONED AND HAS A POTENTIAL TO CAUSE OR CONTRIBUTE TO A SERIOUS INJURY OF THE MALFUNCTION WERE TO RECUR.

Description of Event or Problem · 1

NIDEK INC. REC'D A COMPLAINT FROM A CUSTOMER ON (B)(6) 2015. CUSTOMER REPORTED THAT DURING THE USE OF YC-1800 SN (B)(4). AIMING BEAM WAS OUT OF FOCUS WHEN THE OCULARS WERE SET AT THE LOWER MAGNIFICATION. AIMING BEAM WAS IN FOCUS WHEN THE OCULARS WERE SET AT A HIGHER MAGNIFICATION BUT THE CAPSULE WAS NOT VISIBLE. HOWEVER DOCTOR WANTED TO USE THE MAGNIFICATION AT A HIGHER SETTINGS. EVEN THOUGH DOCTOR COULD TREAT THE PTS WITHOUT INCIDENT OR ANY INJURY AT THIS TIME HE REQUESTED NIDEK TO CHECK THE LASER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
380870 YC-1800 ND:YAG LASER LXS NIDEK CO., LTD. YC-1800

Patients

Seq Age Sex Outcome Treatment
1 UNK