FDA Adverse Event Malfunction Summary report: N

TRUETRACK

MDR report key: 4844491 · Received June 11, 2015

Report

Report Number
1052693-2015-00889
Event Type
Malfunction
Date Received
June 11, 2015
Date of Event
April 9, 2015
Report Date
June 10, 2015
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K032657
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). METER WAS EVALUATED WITH NO DEFECT FOUND. EVALUATION OF THE TEST STRIPS INDICATED THE FINDINGS OF BLACK CHEMISTRY, DUE TO THE BLACK CHEMISTRY, THERE IS A POSSIBILITY OF A "LO" BLOOD RESULT OBTAINED BY THE USER. ROOT CAUSE OF MALFUNCTION NOTED IN THE COMPLAINT IS BLACK CHEMISTRY DUE TO IMPROPER STORAGE.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF E-3 ERROR; RETURNED TEST STRIPS DISPLAYED E-3 IMMEDIATELY WHEN STRIPS WERE INSERTED INTO THE METER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
380983 TRUETRACK BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. TRUETRACK RR4347

Patients

Seq Age Sex Outcome Treatment
1