FDA Adverse Event
Malfunction
Summary report: N
TRUEBALANCE
MDR report key: 4844488
·
Received June 11, 2015
Report
- Report Number
- 1052693-2015-00894
- Event Type
- Malfunction
- Date Received
- June 11, 2015
- Date of Event
- May 15, 2015
- Report Date
- June 8, 2015
- Manufacturer
- NIPRO DIAGNOSTICS, INC.
- Product Code
- NBW
- PMA / PMN Number
- K090495
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- PA, US
- Reporter Occupation
- NOT APPLICABLE
Narratives
Additional Manufacturer Narrative · 1
(B)(4). NO PRODUCT YET RETURNED.
Additional Manufacturer Narrative · 1
INTERNAL REPORT #:(B)(4). PRODUCT NOT RETURNED FOR EVAL. MOST LIKELY UNDERLYING ROOT CAUSE IS: USER HAS HIGH GLUCOSE VALUE.
Description of Event or Problem · 1
CONSUMER COMPLAINT OF BLOOD RESULT READING OF "HI." CUSTOMER STATES THAT SHE HAS SYMPTOMS OF HYPERGLYCEMIA AT THIS TIME, SUCH AS DRY MOUTH AND THIRST. IT WAS RECOMMENDED TO THE CUSTOMER TO SEEK MEDICAL ATTENTION. CUSTOMER STATED SHE MAY CONSULT HER DOCTOR FOR FURTHER ASSISTANCE. CUSTOMER'S EXPECTED BLOOD RESULTS ARE 120-200MG/DL FASTING. VERIFIED THE STRIPS EXPIRE 11/30/2016. CUSTOMER WAS UNABLE TO CONFIRM STORAGE CONDITIONS OR WHEN THE TEST STRIP VIAL WAS OPENED. REVIEWED METER MEMORY: 1: UNDISCLOSED 2: UNDISCLOSED 3: UNDISCLOSED 4: UNDISCLOSED 5: UNDISCLOSED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 380847 | TRUEBALANCE | BLOOD GLUCOSE SYSTEM | NBW | NIPRO DIAGNOSTICS, INC. | TRUEBALANCE | BR4454 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |