FDA Adverse Event Malfunction Summary report: N

TRUEBALANCE

MDR report key: 4844488 · Received June 11, 2015

Report

Report Number
1052693-2015-00894
Event Type
Malfunction
Date Received
June 11, 2015
Date of Event
May 15, 2015
Report Date
June 8, 2015
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K090495
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

(B)(4). NO PRODUCT YET RETURNED.

Additional Manufacturer Narrative · 1

INTERNAL REPORT #:(B)(4). PRODUCT NOT RETURNED FOR EVAL. MOST LIKELY UNDERLYING ROOT CAUSE IS: USER HAS HIGH GLUCOSE VALUE.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF BLOOD RESULT READING OF "HI." CUSTOMER STATES THAT SHE HAS SYMPTOMS OF HYPERGLYCEMIA AT THIS TIME, SUCH AS DRY MOUTH AND THIRST. IT WAS RECOMMENDED TO THE CUSTOMER TO SEEK MEDICAL ATTENTION. CUSTOMER STATED SHE MAY CONSULT HER DOCTOR FOR FURTHER ASSISTANCE. CUSTOMER'S EXPECTED BLOOD RESULTS ARE 120-200MG/DL FASTING. VERIFIED THE STRIPS EXPIRE 11/30/2016. CUSTOMER WAS UNABLE TO CONFIRM STORAGE CONDITIONS OR WHEN THE TEST STRIP VIAL WAS OPENED. REVIEWED METER MEMORY: 1: UNDISCLOSED 2: UNDISCLOSED 3: UNDISCLOSED 4: UNDISCLOSED 5: UNDISCLOSED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
380847 TRUEBALANCE BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. TRUEBALANCE BR4454

Patients

Seq Age Sex Outcome Treatment
1