FDA Adverse Event Malfunction Summary report: N

TRUE2GO

MDR report key: 4844484 · Received June 11, 2015

Report

Report Number
1052693-2015-00897
Event Type
Malfunction
Date Received
June 11, 2015
Date of Event
May 15, 2015
Report Date
December 16, 2015
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K080710
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AL, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

(B)(4). MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION STRIP ISSUE. INVESTIGATION COMPLETED AND PRODUCT EVALUATED WITH NO DEFECTS FOUND.

Additional Manufacturer Narrative · 1

(B)(4). PRODUCT NOT YET RETURNED.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF "LO" BLOOD RESULTS. CUSTOMER STATES THAT SHE FEELS WELL AND REQUIRES NO MEDICAL ATTENTION. CUSTOMER'S EXPECTED BLOOD RESULTS ARE 101-125MG/DL FASTING. VERIFIED THE STRIPS EXPIRE 08/21/2017. CUSTOMER CONFIRMS THE STRIPS ARE STORED PROPERLY AND WERE FIRST OPENED (B)(6) 2015. CUSTOMER PERFORMED BACK TO BACK BLOOD TEST, 135MG/DL AND 151MG/DL FASTING. REVIEWED METER MEMORY. CUSTOMER STATES HE TESTED HIS BLOOD GLUCOSE 45 MINUTES AFTER EATING A SANDWICH. NO ADVERSE EVENT REPORTED.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF "LO" BLOOD RESULTS. CUSTOMER STATES THAT SHE FEELS WELL AND REQUIRES NO MEDICAL ATTENTION. CUSTOMER'S EXPECTED BLOOD RESULTS ARE 101-125MG/DL FASTING. VERIFIED THE STRIPS EXPIRE 08/21/2017. CUSTOMER CONFIRMS THE STRIPS ARE STORED PROPERLY AND WERE FIRST OPENED ON (B)(6) 2015. CUSTOMER PERFORMED BACK TO BACK BLOOD TEST, 135MG/DL AND 151MG/DL FASTING. REVIEWED METER MEMORY: (B)(6). CUSTOMER STATES HE TESTED HIS BLOOD GLUCOSE 45 MINUTES AFTER EATING A SANDWICH. NO ADVERSE EVENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
381013 TRUE2GO BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. TRUE2GO PR2075

Patients

Seq Age Sex Outcome Treatment
1 0 YR