FDA Adverse Event Malfunction Summary report: N

TRUERESULT

MDR report key: 4844483 · Received June 11, 2015

Report

Report Number
1052693-2015-00898
Event Type
Malfunction
Date Received
June 11, 2015
Date of Event
May 15, 2015
Report Date
December 22, 2015
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K080641
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

(B)(4). PRODUCT NOT YET RETURNED.

Additional Manufacturer Narrative · 1

(B)(4). MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION USER HAD AN INACCURATE REFERENCE. INVESTIGATION COMPLETED AND PRODUCT EVALUATED WITH NO DEFECTS FOUND.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF ABOUT HIGH BLOOD RESULTS. CUSTOMER'S SISTER IN LAW STATES THAT THE CUSTOMER FEELS WELL AND REQUIRES NO MEDICAL ATTENTION. CUSTOMER'S EXPECTED BLOOD RESULTS ARE 90-112MG/DL FASTING. VERIFIED THE STRIPS EXPIRE 08/14/2017. CUSTOMER CONFIRMS THE STRIPS ARE STORED IN THE LIVINGROOM AND WERE FIRST OPENED (B)(6) 2015. CUSTOMER PERFORMED BACK TO BACK BLOOD TEST, 168MG/DL AND 184MG/DL FASTING. REVIEWED METER MEMORY: CUSTOMER'S SISTER IN LAW IS CALLING STATING THAT CUSTOMER'S METER IS READING TOO HIGH, SHE STATES AFTER THE CUSTOMER WENT SWIMMING SHE STATES SHE OBTAINED 218MG/DL. NO ADVERSE EVENT REPORTED.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF ABOUT HIGH BLOOD RESULTS. CUSTOMER'S SISTER IN LAW STATES THAT THE CUSTOMER FEELS WELL AND REQUIRES NO MEDICAL ATTENTION. CUSTOMER'S EXPECTED BLOOD RESULTS ARE 90-112MG/DL FASTING. VERIFIED THE STRIPS EXPIRE 08/14/2017. CUSTOMER CONFIRMS THE STRIPS ARE STORED IN THE LIVINGROOM AND WERE FIRST OPENED ON (B)(6) 2015. CUSTOMER PERFORMED BACK TO BACK BLOOD TEST, 168MG/DL AND 184MG/DL FASTING. REVIEWED METER MEMORY: (B)(6). CUSTOMER'S SISTER IN LAW IS CALLING STATING THAT CUSTOMER'S METER IS READING TOO HIGH, SHE STATES AFTER THE CUSTOMER WENT SWIMMING SHE STATES SHE OBTAINED 218MG/DL. NO ADVERSE EVENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
380768 TRUERESULT BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. TRUERESULT PR2179

Patients

Seq Age Sex Outcome Treatment
1 0 YR