FDA Adverse Event Malfunction Summary report: N

TANDEM T:SLIM INSULIN DELIVERY SYSTEM

MDR report key: 4843967 · Received June 12, 2015

Report

Report Number
3007981285-2015-34945
Event Type
Malfunction
Date Received
June 12, 2015
Date of Event
May 19, 2015
Report Date
May 19, 2015
Manufacturer
TANDEM DIABETES CARE INC.
Product Code
LZG
PMA / PMN Number
K111210
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE IS EXPECTED TO BE RETURNED; HOWEVER, THE DEVICE HAS NOT YET BEEN REC'D. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF THE DEVICE IS REC'D.

Description of Event or Problem · 1

IT WAS REPORTED THAT WHEN THE CUSTOMER WOKE UP IN THE MORNING, THE PUMP WAS NOTED TO HAVE SHUT OFF DURING THE NIGHT. DURING TROUBLESHOOTING WITH TANDEM TECHNICAL SUPPORT, REVIEW OF THE PUMP DATA REVEALED LOW POWER ALERTS AND A LOW POWER ALARM, WHICH WERE NOT ADDRESSED BY THE CUSTOMER. HOWEVER, THE CUSTOMER REPORTED THAT THE PUMP HAD 60% BATTERY LIFE, PRIOR TO THE CUSTOMER GOING TO SLEEP, AND THAT THE PUMP HAD SHUT OFF UNEXPECTEDLY. THE CUSTOMER'S BLOOD GLUCOSE LEVEL WAS REPORTED TO BE 193 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
383607 TANDEM T:SLIM INSULIN DELIVERY SYSTEM INSULIN PUMP LZG TANDEM DIABETES CARE INC. 004628

Patients

Seq Age Sex Outcome Treatment
1 26 YR