FDA Adverse Event Injury Summary report: N

TANDEM T:SLIM INSULIN DELIVERY SYSTEM

MDR report key: 4843582 · Received June 12, 2015

Report

Report Number
3007981285-2015-34110
Event Type
Injury
Date Received
June 12, 2015
Date of Event
May 16, 2015
Report Date
May 16, 2015
Manufacturer
TANDEM DIABETES CARE INC.
Product Code
LZG
PMA / PMN Number
K111210
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THE PRODUCT HAS NOT BEEN RETURNED FOR EVAL. SHOULD NEW RELEVANT INFO BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT A LOW BLOOD GLUCOSE REMINDER BECAME FROZEN ON THE PUMP SCREEN AND THE CUSTOMER WAS UNABLE TO CLEAR THE REMINDER. THE CUSTOMER STATED THAT THE LOW BLOOD GLUCOSE REMINDER HAD OCCURRED EARLIER WHEN BLOOD GLUCOSE LEVELS WERE NOT STABILIZED. HOWEVER, THE REASON FOR THE LOW BLOOD GLUCOSE LEVEL WAS NOT REPORTED. DURING TROUBLESHOOTING WITH TANDEM TECHNICAL SUPPORT, THE REMINDER WAS ABLE TO BE CLEARED. AT THE TIME OF THE CALL, THE CUSTOMER WAS NOT EXPERIENCING LOW BLOOD GLUCOSE LEVELS; HOWEVER, THE CAUSE OF THE EARLIER LOW BLOOD GLUCOSE LEVEL WAS UNABLE TO BE CONFIRMED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
383827 TANDEM T:SLIM INSULIN DELIVERY SYSTEM INSULIN PUMP LZG TANDEM DIABETES CARE INC. 004628

Patients

Seq Age Sex Outcome Treatment
1 37 YR Other