FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4842552 · Received June 12, 2015

Report

Report Number
3004209178-2015-65096
Event Type
Malfunction
Date Received
June 12, 2015
Date of Event
May 25, 2015
Report Date
May 26, 2015
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

ALL OF THE BUTTONS FUNCTIONED PROPERLY DURING TESTING. HOWEVER, MOISTURE DAMAGE WAS NOTED TO THE KEYPAD TRACES. NO BUTTON ERROR ALARM WAS NOTED. THE INSULIN PUMP WAS RECEIVED WITH A CRACKED RESERVOIR TUBE LIP, A CRACKED CASE AT A DISPLAY WINDOW CORNER, MINOR SCRATCHES ON THE DISPLAY WINDOW, AND A SCRATCHED RESERVOIR TUBE WINDOW.

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Description of Event or Problem · 1

CUSTOMER REPORTED VIA PHONE CALL THAT THEY RECEIVED A BUTTON ERROR ALARM. THE BLOOD GLUCOSE READING IS 251 MG/DL. THE INSULIN PUMP WILL BE REPLACED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
385505 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAL

Patients

Seq Age Sex Outcome Treatment
1 48 YR