FDA Adverse Event Malfunction Summary report: N

G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 4842337 · Received June 12, 2015

Report

Report Number
3004753838-2015-15749
Event Type
Malfunction
Date Received
June 12, 2015
Date of Event
May 15, 2015
Report Date
May 18, 2015
Manufacturer
DEXCOM, INC.
Product Code
MDS
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE COMPLAINT DEVICE WAS NOT RETURNED FOR EVALUATION AND DATA WAS NOT PROVIDED; THEREFORE, THE REPORTED COMPLAINT OF INACCURACIES CANNOT BE CONFIRMED. IT WAS REPORTED THAT THE PATIENT DID NOT INSERT THE SENSOR IN AN APPROVED SITE ACCORDING TO THE USER'S GUIDE. IT SHOULD BE NOTED THAT THE DEXCOM G4® PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM STATES: SENSOR PLACEMENT AND INSERTION IS NOT APPROVED FOR SITES OTHER THAN THE BELLY (ABDOMEN).

Description of Event or Problem · 1

PATIENT'S MOTHER CONTACTED DEXCOM TECHNICAL SUPPORT ON (B)(6) 2015, TO REPORT AN INACCURACY BETWEEN THE CONTINUOUS GLUCOSE MONITORING (CGM) SYSTEM AND THE BLOOD GLUCOSE (BG) METER ON (B)(6) 2015. THE SENSOR WAS INSERTED ON (B)(6) 2015. PATIENT INSERTED THE SENSOR INTO THE THIGH. THE PATIENT'S MOTHER DID NOT REPORT INJURY OR MEDICAL INTERVENTION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
384672 G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM MDS MDS DEXCOM, INC. 9500-27 5198254

Patients

Seq Age Sex Outcome Treatment
1 13 YR