FDA Adverse Event Malfunction Summary report: N

ORTHO PROVUE

MDR report key: 4841434 · Received June 12, 2015

Report

Report Number
1056600-2015-00056
Event Type
Malfunction
Date Received
June 12, 2015
Date of Event
April 16, 2015
Report Date
June 12, 2015
Manufacturer
MICROTYPING SYSTEMS
Product Code
KSZ
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

ON (B)(6) 2015 AN OCD FIELD ENGINEER (FE) ARRIVED AT THE CUSTOMER SITE AND PROVIDED SECOND LEVEL ENGINEERING WITH BEFORE AND AFTER IMAGES OF THE REFERENCE CARD. ALSO RECORDED BRILLO READING OF 111. THE FE DID OPTICS ALIGNMENT AND ADJUSTMENTS, INCLUDING FINE ADJUSTMENT. THE FE GENERATED A NEW REFERENCE IMAGE. THE FE RAN CONTROLS TO VERIFY QC AND CORRECT INSTRUMENT OPERATION. CONTROLS AND QC VERIFIED AND ACCEPTED BY THE CUSTOMER. REPAIRS HAVE RETURNED THIS INSTRUMENT TO EXPECTED OPERATION.

Description of Event or Problem · 1

LOG FILES WERE PROVIDED TO (B)(4) FOR REVIEW. DURING REVIEW, IT WAS IDENTIFIED THAT THE READER CAMERA BRIGHTNESS WAS OUT OF SPECIFICATION (CAMERA BRIGHTNESS SETTING AT 131 AND SHOULD BE BETWEEN 101 - 128). CAMERA OUT OF SPEC FROM (B)(6). (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
385946 ORTHO PROVUE AUTOMATED BLOOD GROUPING & ANTIBODY TEST SYSTEM KSZ MICROTYPING SYSTEMS 3.2

Patients

Seq Age Sex Outcome Treatment
1