FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 4841338 · Received June 12, 2015

Report

Report Number
2531779-2015-19615
Event Type
Malfunction
Date Received
June 12, 2015
Report Date
May 31, 2015
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

FOLLOW-UP #1: DATE OF SUBMISSION 8/19/2015. DEVICE EVALUATION: THE DEVICE HAS BEEN RETURNED AND EVALUATED BY PRODUCT ANALYSIS ON 07/23/2015 WITH THE FOLLOWING FINDINGS: VISIBLE MOISTURE BEHIND THE DISPLAY LENS. LEAK TEST PERFORMED; FAILED DUE TO CRACKED PUMP CASE, AT THE CASE SEAL/TOP RIGHT CORNER. PUMP POWERS UP WITH AUDIO/VIBRATION; DISPLAY SCREEN IS BLANK. OPENED PUMP; EVIDENCE OF MOISTURE FOUND ON THE DISPLAY FLEX & DISPLAY CONNECTOR, INSIDE THE COVER, ON THE SUPPORT BRACKET AND ON THE FORCE SENSOR. UNABLE TO PERFORM/VERIFY ALL STEPS OF THIS INVESTIGATION DUE TO INTERNAL MOISTURE; DAMAGED DISPLAY A REVIEW OF THE BLACK BOX INDICATES MULTIPLE POWER ON RESETS OCCURRED; UNABLE TO DUPLICATE DURING THE INVESTIGATION. NO ALARMS IN THE BLACK BOX OR ALARM HISTORY RELATED TO THE COMPLAINT. RETURNED BATTERY CAP USED TO PERFORM INVESTIGATION.

Additional Manufacturer Narrative · 1

THE PUMP HAS NOT BEEN RETURNED TO ANIMAS FOR EVALUATION. IF THE DEVICE IS RETURNED, AN EVALUATION SHALL BE COMPLETED AND A SUPPLEMENTAL REPORT WILL BE FILED. NO CONCLUSIONS CAN BE MADE AT THIS TIME.

Description of Event or Problem · 1

ON (B)(6) 2015, THE REPORTER CONTACTED ANIMAS, ALLEGING A POWER (MOISTURE INGRESS) ISSUE. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
386191 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION

Patients

Seq Age Sex Outcome Treatment
1 21 YR