FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4841238 · Received June 12, 2015

Report

Report Number
3004209178-2015-64912
Event Type
Malfunction
Date Received
June 12, 2015
Date of Event
May 25, 2015
Report Date
May 25, 2015
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

THE CALLER REPORTED VIA PHONE CALL THAT HE HAD CHANGED THE BATTERY YESTERDAY BUT FOR SOME REASON IT IS POWERING OFF. CALLER HAS CHANGED IT AGAIN AND NOW IT HAS COME UP. CUSTOMER'S BLOOD GLUCOSE WAS 120 MG/DL. CUSTOMER WAS USING A DURACELL BATTERY. CALLER STATED THAT THE BATTERY COMPARTMENT WAS NEITHER DAMAGED NOR CORRODED. CALLER STATED THAT THE DISPLAY RETURNED. CALLER STATED THAT THEY HAD TO TIGHTEN THE CAP TO GET THE PUMP TO COME ON. CALLER WAS ADVISED TO MONITOR THE PUMP. CALLER WAS ADVISED THAT A REPLACEMENT BATTERY CAP WILL BE SHIPPED AS A COURTESY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
385792 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAP

Patients

Seq Age Sex Outcome Treatment
1 13 YR