FDA Adverse Event Malfunction Summary report: N

COULTER ACT DIFF ANALYZER

MDR report key: 4840569 · Received June 12, 2015

Report

Report Number
1061932-2015-00971
Event Type
Malfunction
Date Received
June 12, 2015
Date of Event
June 3, 2015
Report Date
June 3, 2015
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K973634
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE FIELD SERVICE ENGINEER (FSE) EVALUATED THE INSTRUMENT ON 06/03/2015. THE FSE FOUND ELEVATED RED CELL DISTRIBUTION WIDTH, RDW, RESULTS FOR LOW CONTROL. THE NORMAL AND HIGH CONTROL WERE WITHIN LIMITS. THE ASSAY VALUE FOR THE LOW CONTROL IS 13.7. THE INSTRUMENT RECOVERED VALUES BETWEEN 15.4 - 15.9. THE INSTRUMENT IS WITHIN LIMITS AT 15.4, BUT OUTSIDE LIMITS AT 15.9. HE REPLACED THE RED BLOOD CELL, RBC, BATH AND PERFORMED CALIBRATION WHICH BROUGHT THE ELEVATED RDW RESULTS WITHIN RANGE. THE REPAIRS WERE VERIFIED PER ESTABLISHED SERVICE PROCEDURES. (B)(4).

Description of Event or Problem · 1

WHILE FIELD SERVICE ENGINEER (FSE) WAS TROUBLESHOOTING AN UNRELATED EVENT, THE FSE DISCOVERED ELEVATED RED CELL DISTRIBUTION WIDTH, RDW, RESULTS FOR LOW CONTROL OF A COULTER ACT DIFF ANALYZER. ERRONEOUS PATIENT RESULTS WERE NOT GENERATED AND THERE WAS NO CHANGE OR AFFECT TO PATIENT TREATMENT IN CONNECTION WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
386399 COULTER ACT DIFF ANALYZER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1