FDA Adverse Event Malfunction Summary report: N

G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 4840407 · Received June 12, 2015

Report

Report Number
3004753838-2015-15700
Event Type
Malfunction
Date Received
June 12, 2015
Date of Event
May 16, 2015
Report Date
May 16, 2015
Manufacturer
DEXCOM, INC.
Product Code
MDS
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE COMPLAINT DEVICE WAS NOT RETURNED FOR EVALUATION AND DATA WAS NOT PROVIDED; THEREFORE, THE REPORTED COMPLAINT OF INACCURACIES CANNOT BE CONFIRMED. IT WAS REPORTED THAT THE PATIENT HAD TAKEN MEDICATION(S) THAT CONTAIN ACETAMINOPHEN. IT SHOULD BE NOTED THAT THE DEXCOM G4® PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM USER'S GUIDE STATES: MAKE SURE YOU HAVE NOT TAKEN ANY MEDICATIONS CONTAINING ACETAMINOPHEN (SUCH AS TYLENOL).

Description of Event or Problem · 1

PATIENT CONTACTED DEXCOM TECHNICAL SUPPORT ON (B)(4) 2015 TO REPORT CONTINUOUS GLUCOSE MONITOR (CGM) INACCURACY COMPARED TO BLOOD GLUCOSE (BG) METER ON (B)(6) 2015. SENSOR WAS INSERTED ON (B)(6) 2015. PATIENT HAD TAKEN ACETAMINOPHEN AGAINST USER GUIDE RECOMMENDATIONS. PATIENT DID NOT REPORT ANY INJURY OR MEDICAL INTERVENTION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
385135 G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM MDS MDS DEXCOM, INC. 9500-27 5197049

Patients

Seq Age Sex Outcome Treatment
1 25 YR