FDA Adverse Event Malfunction Summary report: N

DIMENSION XPAND PLUS WITH HM

MDR report key: 4838715 · Received June 11, 2015

Report

Report Number
1226181-2015-00362
Event Type
Malfunction
Date Received
June 11, 2015
Date of Event
May 20, 2015
Report Date
May 20, 2015
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC
Product Code
JJE
PMA / PMN Number
K112999
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OK, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER CONTACTED THE SIEMENS CUSTOMER CARE CENTER (CCC). CCC RECOMMENDED THE CUSTOMER TO PERFORM PRECISION TESTING, WHICH RESULTED WITH GOOD REPRODUCIBILITY. QUALITY CONTROLS WERE WITHIN RANGE. THE CAUSE OF THE DISCORDANT, FALSELY LOW NA, K, AND CL RESULTS IS UNKNOWN. THE INSTRUMENT IS PERFORMING ACCORDING TO SPECIFICATIONS. NO FURTHER EVALUATION OF THE DEVICE IS REQUIRED.

Description of Event or Problem · 1

DISCORDANT, FALSELY LOW SODIUM (NA), POTASSIUM (K), AND CHLORIDE (CL) RESULTS WERE OBTAINED ON ONE PATIENT SAMPLE ON A DIMENSION XPAND PLUS WITH HM INSTRUMENT. THE SAMPLE RESULTED AS EXPECTED UPON INITIAL RUN EXCEPT FOR THE NA RESULT, WHICH WAS FALSELY LOW. THE SAMPLE WAS AUTOMATICALLY REPEATED ON THE SAME INSTRUMENT, RESULTING DISCORDANTLY LOW FOR NA, K, AND CL. THE DISCORDANT RESULTS WERE NOT REPORTED TO THE PHYSICIAN(S). THE SAMPLE WAS AUTOMATICALLY REPEATED A SECOND TIME, RESULTING HIGHER. THE SAMPLE WAS THEN MANUALLY RE-RUN ON THE SAME INSTRUMENT, RESULTING HIGHER AND MATCHING THE RESULTS OF THE SECOND REPEAT. THE RE-RUN RESULTS WERE REPORTED TO THE PHYSICIAN(S). THERE ARE NO REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE DISCORDANT, FALSELY LOW NA, K, AND CL RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
381551 DIMENSION XPAND PLUS WITH HM CLINICAL CHEMISTRY ANALYZER JJE SIEMENS HEALTHCARE DIAGNOSTICS INC DIMENSION XPAND PLUS WITH HM

Patients

Seq Age Sex Outcome Treatment
1