FDA Adverse Event Malfunction Summary report: N

CARELINK

MDR report key: 4832961 · Received June 10, 2015

Report

Report Number
2182208-2015-02081
Event Type
Malfunction
Date Received
June 10, 2015
Date of Event
April 15, 2015
Report Date
April 15, 2015
Manufacturer
MEDTRONIC, INC.
Product Code
KRG
PMA / PMN Number
P890003
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PRODUCT EVENT SUMMARY: ANALYSIS CONFIRMED THE CUSTOMER COMMENT THAT THE PROGRAMMER WAS NOT BOOTING UP AND THE HARD DRIVE WAS THEREFORE RECONFIGURED AND THE SOFTWARE RELOADED. ANALYSIS WAS UNABLE TO VERIFY THE CUSTOMER COMMENT OF THE PRINTING FADING, WHEN THE PROGRAMMER WAS RETURNED THERE WAS NO PAPER INSTALLED IN THE STRIP CHART RECORDER BUT THE PROGRAMMER WAS ABLE TO PRINT STRIP CHARTS THAT SHOWED NO SIGN OF FADING. IT WAS ALSO NOTED THAT THE DISPLAY HAD AN ABNORMALITY ON THE LEFT SIDE, THAT IT WAS DAMAGED AND THEREFORE THE LIQUID CRYSTAL DISPLAY WAS REPLACED. THE HARD DRIVE HEALTH WAS FOUND TO BE LESS THAN 100% AND THE SYSTEM FAN WAS FOUND TO BE NOISY; THE FAN WAS REPLACED AND THE HARD DRIVE WAS ALSO REPLACED AS A PREVENTIVE.

Additional Manufacturer Narrative · 1

THE INFORMATION SUBMITTED REFLECTS ALL RELEVANT DATA RECEIVED. IF ADDITIONAL RELEVANT INFORMATION IS RECEIVED, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. CONCOMITANT MEDICAL PRODUCTS: PRODUCT ID R2290 SOFTWARE ANALYZER. (B)(4).

Additional Manufacturer Narrative · 1

IF INFORMATION IS PROVIDED IN THE FUTURE, A SUPPLEMENTAL REPORT WILL BE ISSUED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PROGRAMMER WOULD NOT BOOT UP AND THAT THE PRINTING WAS FADED. THE PROGRAMMER WAS RETURNED FOR SERVICE. THERE WAS NO PATIENT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
380682 CARELINK PROGRAMMER, PACEMAKER KRG MEDTRONIC, INC. 2090W

Patients

Seq Age Sex Outcome Treatment
1 2067 RADIOFREQUENCY PROGRAMMER HEAD