FDA Adverse Event Malfunction Summary report: N

CARELINK

MDR report key: 4830121 · Received June 10, 2015

Report

Report Number
2182208-2015-01814
Event Type
Malfunction
Date Received
June 10, 2015
Date of Event
March 10, 2015
Report Date
March 10, 2015
Manufacturer
MEDTRONIC, INC.
Product Code
KRG
PMA / PMN Number
P890003
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
NURSE

Narratives

Additional Manufacturer Narrative · 1

THE INFORMATION SUBMITTED REFLECTS ALL RELEVANT DATA RECEIVED. IF ADDITIONAL RELEVANT INFORMATION IS RECEIVED, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. PRODUCT EVENT SUMMARY: ANALYSIS WAS UNABLE TO CONFIRM THE CUSTOMER COMMENT THAT THE PROGRAMMER WOULD NOT BOOT UP AND DISPLAY THE "DEVICE SELECTION" SCREEN AND WAS UNABLE TO REPLICATE THE ISSUE, THE PROGRAMMER POWERED UP AND WORKED AS EXPECTED. IT WAS NOTED THAT A RECENT LOG ERROR WAS OBSERVED AND THAT THE PROGRAMMER FAILED ITS LINK ELECTRONIC MODULE (LEM) CALIBRATION AND THEREFORE THE LEM BOARD WAS REPLACED AND CALIBRATED, THE HARD DRIVE RECONFIGURED AND THE SOFTWARE RELOADED, AND FURTHER THAT THE TAB ON THE POWER CORD BAY DOOR WAS BROKEN, BOTH THE POWER SUPPLY AND SYSTEM FANS WERE NOISY AND THE KEYBOARD WAS DAMAGED. ALL WERE REPLACED TO RESOLVE. CONCOMITANT MEDICAL PRODUCTS: PRODUCT ID 229047 SOFTWARE ANALYZER. (B)(4).

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PROGRAMMER WOULD NOT BOOT UP AND DISPLAY THE "DEVICE SELECTION" SCREEN PRIOR TO A DEVICE CHECK. THE PROGRAMMER WAS TURNED OFF AND CHANGED OUT, AND THEN RETURNED FOR SERVICE. NO PATIENT COMPLICATIONS HAVE BEEN REPORTED AS A RESULT OF THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
380218 CARELINK PROGRAMMER, PACEMAKER KRG MEDTRONIC, INC. 2090

Patients

Seq Age Sex Outcome Treatment
1 R2067L RADIOFREQUENCY PROGRAMMER HEAD