FDA Adverse Event Malfunction Summary report: N

RESERVOIR 3ML

MDR report key: 4828013 · Received June 9, 2015

Report

Report Number
3004209178-2015-63946
Event Type
Malfunction
Date Received
June 9, 2015
Date of Event
May 21, 2015
Report Date
May 21, 2015
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
FRN
PMA / PMN Number
K032005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED VIA PHONE CALL THAT HE WAS GETTING NO DELIVERY ALARMS ON THE INSULIN PUMP. CUSTOMER STATED THAT HE TRIED TO BOLUS AND RECEIVED A NO DELIVERY ALAR. CUSTOMER'S BLOOD GLUCOSE WAS 365 MG/DL AT THE TIME OF THE INCIDENT. CUSTOMER PERFORMED A 5.0 UNIT FIXED PRIME AND THE INSULIN DID NOT EXIT. CUSTOMER REPORTED THAT THE INSULIN EXITS WITH MANUAL PRIME. CUSTOMER STATED THAT ALTHOUGH THE INSULIN EXITED, IT WAS NOT COMING OUT LIKE IT SHOULD. CUSTOMER STATED THAT IT WAS SPORADIC DROPS AND IT WAS NOT CONSISTENT. CUSTOMER WAS EXPLAINED THAT IF HE THOUGHT IT WAS NOT FLOWING RIGHT, IT WAS RECOMMENDED TO CHANGE IT OUT. CUSTOMER UNDERSTOOD AND WILL CHANGE OUT HIS ENTIRE SET AS SOON AS HE IS ABLE TO DO SO.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
370671 RESERVOIR 3ML RESERVOIR FRN MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-332A

Patients

Seq Age Sex Outcome Treatment
1 52 YR