FDA Adverse Event Malfunction Summary report: N

TRUERESULT

MDR report key: 4824682 · Received June 4, 2015

Report

Report Number
1052693-2015-00834
Event Type
Malfunction
Date Received
June 4, 2015
Date of Event
May 5, 2015
Report Date
December 16, 2015
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K080641
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PRODUCT NOT YET RETURNED FOR EVAL. (B)(4).

Additional Manufacturer Narrative · 1

(B)(4). MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION USER HAD AN INACCURATE REFERENCE OR USER REUSED TEST STRIP OR USER'S TEST STRIP HAD POOR FILL. INVESTIGATION COMPLETED AND PRODUCT EVALUATED WITH NO DEFECTS FOUND.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF LOW BLOOD RESULTS. CUSTOMER STATES THAT SHE FEELS WELL AND REQUIRES NO MEDICAL ATTENTION. CUSTOMER'S EXPECTED BLOOD RESULTS ARE 115-150MG/DL FASTING. VERIFIED THE STRIPS EXPIRE 11/30/2017. CUSTOMER CONFIRMS THE STRIPS ARE STORED PROPERLY AND WERE FIRST OPENED (B)(6) 2015. CUSTOMER PERFORMED BACK TO BACK BLOOD TEST. 91MG/DL AND 93MG/DL FASTING. REVIEWED METER MEMORY: 1: 65MG/DL, (B)(6) 2015, 11:41:55 AM, FASTING: NO; 2: 63MG/DL, (B)(6) 2015, 11:41:55 AM, FASTING: NO; 3: 105MG/DL, (B)(6) 2015, 11:41:55 AM, FASTING: YES; 4: 91MG/DL, (B)(6) 2015, 11:41:55 AM, FASTING: YES; 5: 109MG/DL, (B)(6) 2015, 11:41:55 AM, FASTING: YES.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF LOW BLOOD RESULTS. CUSTOMER STATES THAT SHE FEELS WELL AND REQUIRES NO MEDICAL ATTENTION. CUSTOMER'S EXPECTED BLOOD RESULTS ARE 115-150MG/DL FASTING. VERIFIED THE STRIPS EXPIRE 11/30/2017. CUSTOMER CONFIRMS THE STRIPS ARE STORED PROPERLY AND WERE FIRST OPENED ON (B)(6) 2015. CUSTOMER PERFORMED BACK TO BACK BLOOD TEST, 91MG/DL AND 93MG/DL FASTING. REVIEWED METER MEMORY: (B)(6).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
363890 TRUERESULT BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. TRUERESULT PR2183

Patients

Seq Age Sex Outcome Treatment
1 0 YR