FDA Adverse Event Malfunction Summary report: N

TRUERESULT

MDR report key: 4824680 · Received June 4, 2015

Report

Report Number
1052693-2015-00836
Event Type
Malfunction
Date Received
June 4, 2015
Date of Event
May 5, 2015
Report Date
January 5, 2016
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K080641
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PRODUCT NOT YET RETURNED FOR EVAL. (B)(4).

Additional Manufacturer Narrative · 1

(B)(4). INVESTIGATION COMPLETED AND PRODUCT EVALUATED WITH NO DEFECTS FOUND. MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION: USER HAD AN INACCURATE REFERENCE.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF HIGH CONTROL SOLUTION TEST RESULTS. CUSTOMER'S HUSBAND STATES THAT HIS WIFE FEELS WELL AND REQUIRES NO MEDICAL ATTENTION. CUSTOMER'S EXPECTED BLOOD RESULTS ARE 115-130MG/DL FASTING. VERIFIED THE STRIPS EXPIRE 09/30/2017. CUSTOMER CONFIRMS THE STRIPS ARE STORED PROPERLY AND WERE FIRST OPENED (B)(6) 2015. CUSTOMER PERFORMED BACK TO BACK BLOOD TEST, 167MG/DL AND 99 MG/DL FASTING. REVIEWED METER MEMORY: 1: 104MG/DL, (B)(6) 2015, 11:07:00 PM, FASTING; 2: 102MG/DL, (B)(6) 2015, 01:15:00 PM, FASTING: YES; 3: 65MG/DL, (B)(6) 2015, 11:21:00 PM, FASTING: YES; 4: 67MG/DL, (B)(6) 2015, 11:05:00 PM, FASTING: YES; 5: 69MG/DL, (B)(6) 2015, 11:25:00 PM, FASTING: YES; NO ADVERSE EVENT REPORTED.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF HIGH CONTROL SOLUTION TEST RESULTS. CUSTOMER'S HUSBAND STATES THAT HIS WIFE FEELS WELL AND REQUIRES NO MEDICAL ATTENTION. CUSTOMER'S EXPECTED BLOOD RESULTS ARE 115-130MG/DL FASTING. VERIFIED THE STRIPS EXPIRE 09/30/2017. CUSTOMER CONFIRMS THE STRIPS ARE STORED PROPERLY AND WERE FIRST OPENED (B)(6) 2015. CUSTOMER PERFORMED BACK TO BACK BLOOD TEST, 167MG/DL AND 99MG/DL FASTING. REVIEWED METER MEMORY: 1:104MG/DL (B)(6) 2015 11:07:00 PM FASTING:YES; 2:102MG/DL (B)(6) 2015 01:15:00 PM FASTING:YES; 3:65MG/DL (B)(6) 2015 11:21:00 PM FASTING:YES; 4:67MG/DL (B)(6) 2015 11:05:00 PM FASTING:YES; 5:69MG/DL (B)(6) 2015 11:25:00 PM FASTING:YES. NO ADVERSE EVENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
363729 TRUERESULT BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. TRUERESULT PR2125

Patients

Seq Age Sex Outcome Treatment
1 0 YR