TRUEBALANCE
Report
- Report Number
- 1052693-2015-00841
- Event Type
- Malfunction
- Date Received
- June 4, 2015
- Date of Event
- May 5, 2015
- Report Date
- December 17, 2015
- Manufacturer
- NIPRO DIAGNOSTICS, INC.
- Product Code
- NBW
- PMA / PMN Number
- K090495
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- AL, US
- Reporter Occupation
- NOT APPLICABLE
Narratives
(B)(4). NO PRODUCT YET RETURNED FOR EVAL.
(B)(4). MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION USER HAD AN INACCURATE REFERENCE. INVESTIGATION COMPLETED AND PRODUCT EVALUATED WITH NO DEFECTS FOUND.
CONSUMER COMPLAINT OF HIGH BLOOD RESULTS. EXPECTED FASTING BLOOD GLUCOSE TEST RESULT RANGE IS 150 TO 157 MG/DL. CUSTOMER FEELS WELL AND OBSERVED NO SYMPTOMS. MEDICAL INTERVENTION IS NOT REQUIRED AT THIS TIME. BACK TO BACK BLOOD TEST PERFORMED FASTING DURING CALL ON (B)(6) 2015 PRODUCED RESULTS OF 270 MG/DL AND 300 MG/DL. VERIFIED STORAGE OF TEST STRIPS IS WITHIN INSTRUCTED SPEC. TEST STRIP LOT MFR'S EXPIRATION DATE IS 11/17/2016 AND OPEN VIAL DATE IS (B)(6) 2015. RECALL TEST RESULTS PERFORMED NON-FASTING FROM METER MEMORY: 1: 347MG/DL, (B)(6) 2015, 04:54PM; 2: 124MG/DL, (B)(6) 2015, 04:54PM; 3: 301MG/DL , (B)(6) 2015, 04:54PM; 4: 399MG/DL, (B)(6) 2015, 04:54PM; 5: 408MG/DL, (B)(6) 2015, 04:54PM; ADVERSE EVENT NOT REPORTED.
CONSUMER COMPLAINT OF HIGH BLOOD RESULTS. EXPECTED FASTING BLOOD GLUCOSE TEST RESULT RANGE IS 150 TO 157 MG/DL. CUSTOMER FEELS WELL AND OBSERVED NO SYMPTOMS. MEDICAL INTERVENTION IS NOT REQUIRED AT THIS TIME. BACK TO BACK BLOOD TEST PERFORMED FASTING DURING CALL ON (B)(6) 2015 PRODUCED RESULTS OF 270 MG/DL AND 300 MG/DL. VERIFIED STORAGE OF TEST STRIPS IS WITHIN INSTRUCTED SPECIFICATION. TEST STRIP LOT MANUFACTURER'S EXPIRATION DATE IS 11/17/2016 AND OPEN VIAL DATE IS (B)(6) 2015. RECALL TEST RESULTS PERFORMED NON- FASTING FROM METER MEMORY: (B)(6). ADVERSE EVENT NOT REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 363622 | TRUEBALANCE | BLOOD GLUCOSE SYSTEM | NBW | NIPRO DIAGNOSTICS, INC. | TRUBALANCE | BR4433 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 0 YR |