FDA Adverse Event Malfunction Summary report: N

TRUEBALANCE

MDR report key: 4824669 · Received June 4, 2015

Report

Report Number
1052693-2015-00841
Event Type
Malfunction
Date Received
June 4, 2015
Date of Event
May 5, 2015
Report Date
December 17, 2015
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K090495
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AL, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

(B)(4). NO PRODUCT YET RETURNED FOR EVAL.

Additional Manufacturer Narrative · 1

(B)(4). MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION USER HAD AN INACCURATE REFERENCE. INVESTIGATION COMPLETED AND PRODUCT EVALUATED WITH NO DEFECTS FOUND.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF HIGH BLOOD RESULTS. EXPECTED FASTING BLOOD GLUCOSE TEST RESULT RANGE IS 150 TO 157 MG/DL. CUSTOMER FEELS WELL AND OBSERVED NO SYMPTOMS. MEDICAL INTERVENTION IS NOT REQUIRED AT THIS TIME. BACK TO BACK BLOOD TEST PERFORMED FASTING DURING CALL ON (B)(6) 2015 PRODUCED RESULTS OF 270 MG/DL AND 300 MG/DL. VERIFIED STORAGE OF TEST STRIPS IS WITHIN INSTRUCTED SPEC. TEST STRIP LOT MFR'S EXPIRATION DATE IS 11/17/2016 AND OPEN VIAL DATE IS (B)(6) 2015. RECALL TEST RESULTS PERFORMED NON-FASTING FROM METER MEMORY: 1: 347MG/DL, (B)(6) 2015, 04:54PM; 2: 124MG/DL, (B)(6) 2015, 04:54PM; 3: 301MG/DL , (B)(6) 2015, 04:54PM; 4: 399MG/DL, (B)(6) 2015, 04:54PM; 5: 408MG/DL, (B)(6) 2015, 04:54PM; ADVERSE EVENT NOT REPORTED.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF HIGH BLOOD RESULTS. EXPECTED FASTING BLOOD GLUCOSE TEST RESULT RANGE IS 150 TO 157 MG/DL. CUSTOMER FEELS WELL AND OBSERVED NO SYMPTOMS. MEDICAL INTERVENTION IS NOT REQUIRED AT THIS TIME. BACK TO BACK BLOOD TEST PERFORMED FASTING DURING CALL ON (B)(6) 2015 PRODUCED RESULTS OF 270 MG/DL AND 300 MG/DL. VERIFIED STORAGE OF TEST STRIPS IS WITHIN INSTRUCTED SPECIFICATION. TEST STRIP LOT MANUFACTURER'S EXPIRATION DATE IS 11/17/2016 AND OPEN VIAL DATE IS (B)(6) 2015. RECALL TEST RESULTS PERFORMED NON- FASTING FROM METER MEMORY: (B)(6). ADVERSE EVENT NOT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
363622 TRUEBALANCE BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. TRUBALANCE BR4433

Patients

Seq Age Sex Outcome Treatment
1 0 YR