FDA Adverse Event Malfunction Summary report: N

RESERVOIR 3ML

MDR report key: 4823771 · Received June 8, 2015

Report

Report Number
3004209178-2015-63382
Event Type
Malfunction
Date Received
June 8, 2015
Date of Event
May 19, 2015
Report Date
May 19, 2015
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
FRN
PMA / PMN Number
K032005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
KS
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE, CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

CUSTOMER REPORTED VIA PHONE CALL TO HAVE RECEIVED A MOTOR ERROR FOLLOWING TWO NO DELIVERY ALARMS. CUSTOMER'S BLOOD GLUCOSE WAS 316 MG/DL. CUSTOMER WAS NOT ABLE TO TROUBLESHOOT DUE TO MOTOR ERROR AND REQUESTED FOR INSULIN PUMP TO BE REPLACED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
368034 RESERVOIR 3ML RESERVOIR FRN MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-332A

Patients

Seq Age Sex Outcome Treatment
1 56 YR