FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4823052 · Received June 6, 2015

Report

Report Number
3004209178-2015-63309
Event Type
Malfunction
Date Received
June 6, 2015
Date of Event
May 12, 2015
Report Date
May 19, 2015
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Additional Manufacturer Narrative · 1

A COMPLETE ANALYSIS AND TESTING OF THE INSULIN PUMP SHOWED THAT IT WAS FUNCTIONING PROPERLY AND PASSED ALL FUNCTIONAL TESTING. AFTER TESTING IT WAS CONCLUDED THAT THE DEVICE OPERATED WITHIN SPECIFICATIONS.

Description of Event or Problem · 1

THE CUSTOMER REPORTED VIA PHONE CALL THAT THE INSULIN PUMP SUSTAINED A CRACK BY THE RESERVOIR COMPARTMENT. THE CUSTOMER'S BLOOD GLUCOSE WAS 94 MG/DL. THE CUSTOMER DID NOT KNOW HOW THE DAMAGE HAD OCCURRED, STATING THAT SHE HAD NEVER DROPPED OR BANGED THE DEVICE. SHE STATED THAT THE CRACK WAS ABOUT 2 TO 3 MM ON BOTH SIDES OF THE RESERVOIR. THE CUSTOMER WAS ADVISED TO DISCONTINUE USE OF THE INSULIN PUMP AND REVERT TO A BACK-UP PLAN. SHE DECLINED TO DISCONNECT FROM THE INSULIN PUMP AND WAS ADVISED AGAINST USING IT. THE CUSTOMER WAS ADVISED TO REPLACE THE INSULIN PUMP AND AGREED TO RETURN THE DEVICE FOR ANALYSIS. THE CUSTOMER ALSO REPORTED THAT THE INSULIN PUMP HAD ALARMED NO DELIVERY ABOUT A WEEK PRIOR ON 05/12/2015. SHE DID NOT KNOW HER BLOOD GLUCOSE AT THE TIME OF THE EVENT AND DECLINED TROUBLESHOOTING FOR THE ALARM, AS SHE WAS HAVING THE DEVICE REPLACED ALREADY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
366864 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-551NAH

Patients

Seq Age Sex Outcome Treatment
1 50 YR