530G INSULIN PUMP
Report
- Report Number
- 3004209178-2015-63309
- Event Type
- Malfunction
- Date Received
- June 6, 2015
- Date of Event
- May 12, 2015
- Report Date
- May 19, 2015
- Manufacturer
- MEDTRONIC PUERTO RICO OPERATIONS CO.
- Product Code
- OZO
- PMA / PMN Number
- 120010
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IL
- Reporter Occupation
- PATIENT
Narratives
CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.
A COMPLETE ANALYSIS AND TESTING OF THE INSULIN PUMP SHOWED THAT IT WAS FUNCTIONING PROPERLY AND PASSED ALL FUNCTIONAL TESTING. AFTER TESTING IT WAS CONCLUDED THAT THE DEVICE OPERATED WITHIN SPECIFICATIONS.
THE CUSTOMER REPORTED VIA PHONE CALL THAT THE INSULIN PUMP SUSTAINED A CRACK BY THE RESERVOIR COMPARTMENT. THE CUSTOMER'S BLOOD GLUCOSE WAS 94 MG/DL. THE CUSTOMER DID NOT KNOW HOW THE DAMAGE HAD OCCURRED, STATING THAT SHE HAD NEVER DROPPED OR BANGED THE DEVICE. SHE STATED THAT THE CRACK WAS ABOUT 2 TO 3 MM ON BOTH SIDES OF THE RESERVOIR. THE CUSTOMER WAS ADVISED TO DISCONTINUE USE OF THE INSULIN PUMP AND REVERT TO A BACK-UP PLAN. SHE DECLINED TO DISCONNECT FROM THE INSULIN PUMP AND WAS ADVISED AGAINST USING IT. THE CUSTOMER WAS ADVISED TO REPLACE THE INSULIN PUMP AND AGREED TO RETURN THE DEVICE FOR ANALYSIS. THE CUSTOMER ALSO REPORTED THAT THE INSULIN PUMP HAD ALARMED NO DELIVERY ABOUT A WEEK PRIOR ON 05/12/2015. SHE DID NOT KNOW HER BLOOD GLUCOSE AT THE TIME OF THE EVENT AND DECLINED TROUBLESHOOTING FOR THE ALARM, AS SHE WAS HAVING THE DEVICE REPLACED ALREADY.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 366864 | 530G INSULIN PUMP | OZO | OZO | MEDTRONIC PUERTO RICO OPERATIONS CO. | MMT-551NAH |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 50 YR |