FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4822325 · Received June 5, 2015

Report

Report Number
3004209178-2015-63049
Event Type
Malfunction
Date Received
June 5, 2015
Date of Event
May 15, 2015
Report Date
May 18, 2015
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MS
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE PUMP POWERED UP PROPERLY AFTER BATTERY INSTALLATION. THE PUMP WAS RECEIVED WITH OPERATING CURRENTS WITHIN SPECIFICATION. NO OFF NO POWER ANOMALIES WERE NOTED. NO ALARMS WERE NOTED. THE PUMP HAD MINOR SCRATCHES ON THE LCD WINDOW.

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Description of Event or Problem · 1

THE CUSTOMER REPORTED VIA PHONE CALL THAT THE INSULIN PUMP ALARMED COMMUNICATION ERROR AND OFF NO POWER. THE CUSTOMER WAS UNABLE TO TROUBLESHOOT BECAUSE THE INSULIN PUMP KEPT RESTARTING. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 220 MG/DL. CUSTOMER WAS ADVISED TO DISCONTINUE USE OF THE DEVICE AND REVERT TO A BACKUP PLAN. THE CUSTOMER WAS ADVISED THAT THE DEVICE WOULD BE REPLACED AND AGREED TO RETURN THE PRODUCT FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
365625 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAS

Patients

Seq Age Sex Outcome Treatment
1 19 YR