FDA Adverse Event Malfunction Summary report: N

1823260-2015-03580

MDR report key: 4817577 · Received June 4, 2015

Report

Report Number
1823260-2015-03580
Event Type
Malfunction
Date Received
June 4, 2015
Date of Event
May 15, 2015
Report Date
July 7, 2015
PMA / PMN Number
K961481
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AS
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE FIELD SERVICE REPRESENTATIVE REPLACED AND TIGHTENED THE BELTS, INSTALLED A PRINTER, CHECKED AND CORRECTED ALL ADJUSTMENTS AND CLEANED OUT THE WASTE MECHANISM. HE RAN PERFORMANCE TESTING.

Additional Manufacturer Narrative · 1

BASED ON THE AVAILABLE DATA, NO SPECIFIC ROOT CAUSE COULD BE IDENTIFIED. ADDITIONAL INFORMATION FOR FURTHER INVESTIGATION WAS REQUESTED BUT WAS NOT PROVIDED. A GENERAL REAGENT ISSUE WAS NOT SUSPECTED.

Additional Manufacturer Narrative · 1

THIS EVENT OCCURRED IN (B)(6).

Description of Event or Problem · 1

THE CUSTOMER RECEIVED QUESTIONABLE INTACT HUMAN CHORIONIC GONADOTROPIN + THE B-SUBUNIT (HCG+B) RESULTS FOR FOUR PATIENT SAMPLES SINCE 05/04/2015. OF THE DATA PROVIDED FOR TWO PATIENT SAMPLES, ONLY THE RESULTS FOR ONE WERE DISCREPANT. THE INITIAL RESULT WAS 0.1 IU/L. THE REPEAT RESULT WERE 0.2 IU/L, >10,000 IU/L, AND 22964 IU/L WITH A DILUTION. THE ERRONEOUS RESULT WAS REPORTED FROM THE LABORATORY. THE DOCTOR QUERIED THE RESULT SO IT WAS NOT ACTED UPON. THERE WAS NO ADVERSE EVENT. THE REAGENT LOT NUMBER WAS 183183 WITH AN EXPIRATION DATE OF 05/30/2016. THE FIELD SERVICE REPRESENTATIVE PERFORMED SERVICE AND RAN PERFORMANCE TESTING.

Patients

Seq Age Sex Outcome Treatment
1